HR Project & Change Manager

JLL • Chicago, CO

1d • Onsite

About The Position

JLL is hiring an experienced HR project and change manager to join teams delivering large, complex, multi-year transformational change projects. Projects may include HR technology and system implementations, such as HRIS, talent management platforms, and workforce planning tools, as well as organizational change affecting people, structure, and HR service delivery.

The role works across change management, communications, training, and project management, applying a strong understanding of HR processes and the employee lifecycle. It calls for flexibility across these disciplines while maintaining a people-centric focus, alongside a pragmatic approach that accounts for the operational realities of HR service delivery. Financial acumen is beneficial for developing project business cases, particularly for workforce planning and HR service cost optimization; an HR background is also beneficial. The position is on-site in Chicago, Illinois. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Significant experience delivering complex HR project initiatives globally, including work across multiple countries, cultures, and regulatory environments.
• Experience delivering strategic change and project management approaches while also handling operational project delivery and understanding practical HR service delivery.
• Experience leading projects for new HR system implementations, such as Workday or ServiceNow HR.
• Experience with organizational design changes and workforce transformations.
• Experience participating in projects across HR Centers of Excellence, including talent acquisition, learning and development, total rewards, employee relations, and HR operations.
• Strong understanding of HR data, analytics, and reporting requirements for project decision-making.
• Experience managing projects that affect the employee experience across the full employee lifecycle, from hire to retire.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Financial acumen for building business cases, particularly for workforce planning and HR service cost optimization.
• A background in HR.

Responsibilities

• Deliver complex HR project initiatives globally across multiple countries, cultures, and regulatory environments.
• Lead projects involving HR system implementations, organizational design changes, and workforce transformations, and participate in work across HR Centers of Excellence, including talent acquisition, learning and development, total rewards, employee relations, and HR operations.
• Apply HR data, analytics, and reporting requirements to support project decision-making across the project lifecycle and employee lifecycle.
• Manage project intake, scoping, and business case creation.
• Create and track project timelines and plans; develop project governance; and manage projects end to end.
• Manage project meetings and action tracking, maintain project documentation, and report project status.
• Identify and mitigate risks, issues, and decisions; connect project interdependencies; and support user acceptance testing (UAT).
• Develop the overall change management plan and approach, lead and execute change efforts, and support transition to business as usual at project close.
• Conduct impact analysis for changes to processes, systems, roles, behaviors, and skills, and use findings to inform communication and engagement plans.
• Define and assess key stakeholders; create and execute plans to engage supporters and resisters.
• Support adoption and sustainability planning, including defining measures of success.
• Consolidate change risks across workstreams and escalate them to the Program Sponsor and/or Program Manager as appropriate.
• Consult with and coach project teams on change management, sharing best practices and methodology; provide guidance for ad hoc projects as needed.
• Identify, manage, and mitigate anticipated and persistent resistance.
• Document and communicate program change-management status and risks on an agreed cadence.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed