Senior Certified Medical Assistant-Lake Mary-Adult Medicine-Orlando Health Physician Associates

Orlando Health•Lake Mary, FL

3h•Onsite

About The Position

The Senior Certified Medical Assistant provides patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role serves as a leader in promoting quality care and as a mentor for professional practice. The position is located at 719 Rodel Cove, Suite 2001A, Lake Mary, FL 32749, and is scheduled Monday through Friday, 7:15 a.m. to 4:30 p.m., with a 30-minute lunch. Orlando Health Physician Associates is a Central Florida primary care provider group within the Orlando Health Medical Group. Its providers deliver care across family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, and coordinate referrals across Orlando Health’s integrated care network. Orlando Health describes its benefits as beginning on day one and includes education programs and well-being services.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting.
At least three years of experience as a Certified Medical Assistant.
Maintain current BLS Healthcare Provider Certification.
Maintain current certification or registry through one of the following: CCMA by NHA; CMA by AAMA; CMAC by AMCA; NCMA by NCCT; NRCMA or NRCAMA by NAHP; RMA by AMT; or RMA by ARMA.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Communicate effectively and professionally with patients and family members, and work collaboratively with administrative and operations staff.
Gather patient data through interview and observation; assist patients and families in preparing for examinations.
Assist the physician or APP during examinations and procedures, and demonstrate competency in practice-defined tasks and skills.
Provide routine treatments and administer approved medication types as ordered by the provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison to help schedule specialty testing or consultations and provide related scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation; serve as a preceptor or oversee assigned preceptors in collaboration with nursing or clinical leadership and the corporate Learning Consultant.
Support and help develop quality strategies within the practice.
Help facilitate and participate in the skills portion of Medical Assistants’ Annual Clinical Review.
Collaborate with clinical leadership and education staff to assess Medical Assistants’ ongoing competence.
Lead and participate in departmental committees and special projects.
Maintain regular, punctual attendance and comply with Orlando Health policies and applicable standards.
Provide care using knowledge and skills appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with patient reception, scheduling, and discharge.