Senior Catering Sales Manager

Hilton Rosemont • Rosemont, IL

5d • $75,000 - $80,000 • Onsite

About The Position

Prospects and solicits corporate markets to generate new catering business to ensure monthly/annual catering goals are met. Plans and administers all catering events by assuring that the following necessary duties are personally accomplished.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Most tasks are performed independently or in a team environment with the employee acting as a team leader.
• Must possess basic computer skills.
• Knowledge of hotels and competitive markets.
• Ensure that guest satisfaction is consistently obtained and maintained.
• Ability to make decisions with only general policies and procedures available for guidance.

Responsibilities

• Maintains established customer relations and generates new relationships.
• Consistently solicits new clients through phone calls, emails and local outside sales calls. Minimum requirement of ten new, ten old, and ten existing target account calls monthly.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
• Conducts property tours and prepares information for site inspections.
• Conducts competitive set site tours; build relationship with competitive set to gain referrals.
• Attend industry related meetings and events.
• Conducts local outside sales calls to promote the hotel and review competition reader boards to develop leads.
• Meet budgeted sales catering goals of food, beverage, room rental, and audio/visual.
• Responsible for monthly forecast reports.
• Manages time and workload with attention to detail.
• Responds to sales leads within 24 hours.
• Conducts weekly sales calls to build on existing relationships and solicit new opportunities.
• Communicates with Sales and Catering team in S&C meetings with written materials.
• Works with clients to determine specific needs and designs a program to fit the requirements outlined by the client.
• Responsible for detailing of all events.
• Creates BEO and follows through on all details with Banquet Supervisor, banquet staff and client.
• Works events as required.
• Welcomes group contacts upon arrival at function to ensure satisfaction.
• Responsibilities subject to change to best meet the needs of the hotel.

Benefits

• Medical, dental, and vision insurance
• Paid time off (vacation, sick time, holidays)
• Paid company holidays and one floating holiday
• 401(k) with company match (up to 4%)
• Life and disability insurance
• Employee assistance programs
• Employee discounts (hotel and travel discounts)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed