Catering Sales Manager

Four Seasons Hotels and Resorts•Fort Lauderdale, FL

1d•Onsite

About The Position

This is an exciting opportunity to be part of a dynamic team with the Four Seasons Hotel and Residences Fort Lauderdale. The role involves coordinating with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues. Responsibilities include negotiating with clients through creative menu presentations and event proposals, finalizing requirements of confirmed bookings, supervising the execution of banquet events, and planning/attending various meetings with hotel staff and clients. The position also involves actively soliciting new business, responding to inquiries to confirm profitable events, and assisting in developing projects to increase catering activity, volume, and profit. The ideal candidate will be fully versed in the facilities and capabilities of the hotels competitive set and maintain a visible presence in the community through involvement with Industry associations.

Requirements

Requires 2-3 years of related hotel catering & conference services experience.
Previous leadership experience in a luxury hotel setting.
Requires reading, writing and oral proficiency in the English language.
Proven interpersonal skills with a track record of successful client interactions.
Good organizational skills.
Ability to multitask.
Attention to detail.
High level of creativity.
Ability to work long and irregular hours, weekends, and evenings.
Able to negotiate, organize, delegate & work under pressure.
Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location.

Nice To Haves

Education: College degree preferred or similar experience.

Responsibilities

Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues.
Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Maintain an active trace/follow-up system. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
Supervise the execution of banquet events. Review all function space with banquet manager and when necessary, head house attendant. Ensure satisfaction of client at the outset of all events.
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting Pre-Convention Meetings, Bi-Monthly Board of Operations, Planning Visits, and Menu Tastings.
Actively solicit new business and respond to inquiries with the intention of confirming profitable corporate/social events business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
Assist in developing and executing projects for assigned market areas to increase catering activity, volume, and profit.
Be fully versed in the facilities and capabilities of the hotels competitive set. Maintain a visible presence in the community through involvement with Industry associations.