Senior Business Transformation Manager
About The Position
The Senior Business Transformation Manager partners with executive management and cross-functional leaders across Operations, Information Technology, and Lines of Business to identify, prioritize, and execute strategic initiatives that deliver measurable business outcomes and enterprise value. The role develops strategy, business objectives, program structures, future-state process designs, and value realization frameworks, and oversees multiple complex transformation initiatives aligned with enterprise priorities and customer experience goals. Operating with substantial autonomy and accountability, the manager influences leaders to redesign business processes and operating models, maintains risk management practices, and ensures initiatives deliver sustainable, measurable outcomes. The position also integrates Lean Six Sigma and product lifecycle management into operating models, guides change management and adoption, and coaches managers and team members. The role may oversee project resources or junior team members and provide mentorship, coaching, and performance guidance. This position is based in Cincinnati, Ohio. Compensation includes a base salary determined by factors such as skills, experience, education, and location, and eligibility for an incentive compensation plan based on company, business-line, and/or individual performance. Fifth Third describes its benefits programs as supporting employees’ physical, financial, emotional, and social well-being; specific benefits are not listed in the posting.
Requirements
- Bachelor’s degree in a related field.
- 8–10+ years of relevant business experience with significant transformation leadership.
- Demonstrated experience leading complex, cross-functional transformation programs.
- Strong ability to influence executive stakeholders and drive alignment.
- Advanced strategic thinking, business acumen, and problem-solving capability.
- Excellent written and verbal communication skills, including executive presentation experience.
- Strong leadership, facilitation, negotiation, and conflict resolution skills.
- Experience operating effectively within a matrixed organization.
- Proficiency in Microsoft Office tools.
Nice To Haves
- Master’s degree preferred.
- Lean Six Sigma or equivalent experience strongly preferred.
Responsibilities
- Lead implementation of strategic transformation initiatives aligned with the corporate vision.
- Partner with executive sponsors to define initiative objectives, scope, epics, features, resources, budgets, timelines, and risks.
- Oversee delivery of multiple concurrent initiatives, ensuring outcomes are achieved within budget and timelines.
- Drive program governance, communication, risk management, and issue resolution across workstreams.
- Influence cross-functional alignment and decision-making across business, operations, and technology teams.
- Ensure initiatives deliver measurable value and sustainable outcomes.
- Cultivate collaboration, accountability, and continuous improvement.
- Lead integration of Lean Six Sigma and product lifecycle management into operating models.
- Guide change management strategy and execution to ensure adoption and value realization.
- Coach and mentor managers and team members to build organizational capability.
- May oversee project resources or junior team members and provide mentorship, coaching, and performance guidance.
- Identify, assess, manage, and report risks in alignment with organizational standards.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
