About The Position

The Senior Business Systems Analyst is an FSO Technology Business Senior Analyst based in EY’s Service Delivery Center in Raleigh, North Carolina, or Dallas, Texas. The role works on project-based technology work and managed services for financial-services clients, collaborating with advisory professionals and project teams to design, build or configure, test, analyze, deliver, and support technology solutions. The analyst collaborates with clients to transform their businesses through innovation and transformational design, helping modernize systems, processes, products, and customer-facing platforms. The position is fast-paced and changing, requiring flexibility, initiative, the ability to manage shifting priorities, and readiness to learn new technologies.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
  • At least 3 years of experience as a Business Systems Analyst or Technical Business Analyst.
  • Proven experience in at least one financial-services area: retail or commercial banking, payments, or capital markets.
  • Strong understanding of the Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.
  • Hands-on experience with API analysis, system integrations, and data flow mapping.
  • Familiarity with modern application architecture and cloud-ready design principles.
  • Understanding of testing principles, strategies, and best practices across the software development lifecycle.
  • Excellent communication skills, including the ability to explain complex technical concepts to non-technical stakeholders.
  • Ability to work with distributed teams, including offshore teams.
  • Strong analytical and problem-solving skills.

Nice To Haves

  • Intellectual curiosity and a passion for finding innovative ways to improve things.
  • Self-starter and quick learner.
  • Strong theoretical and practical background in computer science.

Responsibilities

  • Collaborate with stakeholders to gather and document business requirements.
  • Analyze current business processes and identify opportunities for improvement.
  • Develop detailed functional specifications and use cases.
  • Facilitate workshops and meetings to elicit requirements and validate solutions.
  • Work with IT teams to translate business requirements into technical specifications.
  • Conduct data analysis to support decision-making and strategic planning.
  • Monitor project progress and ensure alignment with business objectives.
  • Provide training and support to end-users on new systems and processes.
  • Prepare reports and presentations communicating findings and recommendations.
  • Contribute to the design, build or configuration, testing, analysis, delivery, and support of technology solutions.

Benefits

  • Medical coverage
  • Dental coverage
  • Pension plan
  • 401(k) plan
  • Flexible vacation policy
  • Paid holidays
  • Winter and summer breaks
  • Personal and family care leave
  • Other leaves of absence to support physical, financial, and emotional well-being
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