Senior Salesforce Business Systems Administrator
About The Position
Salesloft is hiring a Senior Business Systems Administrator for its Enterprise Business Systems team. This role leads strategy, planning, implementation, advanced configuration, and business process optimization across G&A and Finance systems. The administrator is responsible for the strategy, development, and architecture of systems aligned to business functions, and serves as product owner for key systems, including roadmap definition, feature prioritization, and lifecycle management. The role includes evaluating new systems and purchases, delivering AI use cases, managing integrations and advanced configurations, and partnering with business leaders to align system strategies and roadmaps with organizational goals. It also focuses on improving business processes, increasing system adoption and value, maintaining documentation, and establishing consistent configuration management standards and procedures. The position is remote anywhere in the United States.
Requirements
- Bachelor's degree in Information Systems, Business Administration, or a related field.
- Strong understanding of enterprise business systems, such as CRM, ERP, and HRIS.
- Experience leading and managing G&A and Finance system technology stacks, such as NetSuite, Zone Billing, and HiBob.
- Strong understanding of AI capabilities and tools required to deliver complex AI solutions.
- Experience designing, implementing, and supporting enterprise-level business systems.
- Proven experience with system integrations and middleware technologies.
- Excellent analytical, problem-solving, and process optimization skills.
- Strong communication, collaboration, and stakeholder management abilities.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Experience with business process mapping and documentation.
- Knowledge of system configuration management principles and best practices.
- Ability to define and promote best practices for system usage and administration.
- Familiarity with technologies such as databases, APIs, and cloud-based platforms.
- Project management skills, including planning, execution, and risk management.
Responsibilities
- Define and maintain RACI matrices for business systems to establish clear ownership and accountability.
- Analyze system usage and identify opportunities to increase adoption, improve utilization, and enhance value.
- Act as product owner for key business systems, defining roadmaps, prioritizing features, and managing system lifecycles.
- Own validation for new system evaluations and purchases.
- Lead ideation, development, and delivery of AI use cases.
- Manage integrations and provide advanced configurations and support.
- Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps.
- Identify and implement system-driven solutions that optimize processes, improve efficiency, and reduce manual effort.
- Create and maintain documentation of system data flows, business processes, and configurations.
- Establish and enforce system configuration management standards and procedures to support consistency, reliability, and compliance.
Benefits
- Performance bonus
- Benefits and/or other applicable incentive compensation plans
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What This Job Offers
Job Type
Full-time
Career Level
Senior
