Senior Business Relations Manager - Chicago, IL
Motorola Solutions•Chicago, IL
•$140,000 - $150,000•Remote
About The Position
As the Senior Business Relations Manager, you will serve as the strategic lead for our most high-value client accounts and institutional partnerships. You will be responsible for building deep, trust-based relationships at the C-suite and executive levels, ensuring client retention, and unlocking new revenue streams through strategic upselling and cross-selling. This role requires a blend of high-level diplomacy, financial acumen, and a consultative approach to problem-solving.
Requirements
- High School diploma, Bachelor's degree in Business, Communications, Finance, Management, Marketing, or Sales.
- 7+ years of experience in Account Management, Business Development, Client Relations, Customer Sucess, or Executive Sales with experience managing high-level accounts.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Nice To Haves
- Excellent verbal and communications skills.
- Strong Client Relations skills
- Strong Leadership skills
- The ability to manage multiple accounts and build new relationships with clients simultaneously
- The ability to present to C-level executives and upper management daily.
- The ability to forecast future accounts
- The ability to travel up to 50% domestically
Responsibilities
- Serve as the primary, high-touch point of contact for a portfolio of enterprise clients, managing long-term satisfaction and relationship health.
- Cultivate and maintain deep relationships with key decision-makers, stakeholders, and C-level executives within partner organizations.
- Own the retention targets for your assigned portfolio. Proactively identify, negotiate, and close contract renewals, expansions, cross-sells, and upsells.
- Partner with Product, Operations, Marketing, and Sales teams to ensure our deliverables perfectly align with the client’s evolving strategic goals.
- Act as the ultimate escalation point for critical account issues, orchestrating swift, mutually beneficial solutions to maintain relationship integrity.
- Stay ahead of industry trends and competitor landscapes to position our organization as an indispensable thought partner to our clients.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
