Sr Business Development Representative

Ingram Micro•Buffalo, NY

11d

About The Position

Ingram Micro is seeking a Senior Business Development Representative to drive revenue growth, expand customer engagement, and support partner success through strategic business development and solution enablement. The role serves as a trusted advisor to customers, reseller partners, vendors, and internal stakeholders, using sales expertise, business acumen, and analytical skills to identify opportunities and improve business outcomes. The Sr. BDR owns assigned accounts and develops customer relationships through consultative selling, opportunity development, and solution education. The position also evaluates business challenges, improves workflows, analyzes sales and customer data, and provides actionable recommendations. The representative mentors other BDRs, supports cross-functional collaboration, and contributes to operational excellence and continuous improvement. The typical U.S. annual base pay range is $56,000 to $89,600, with the applicable range depending on work location, pay grade, and variable compensation plan. Certain roles may also be eligible for merit increases, annual bonuses or sales incentives, and long-term incentives. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan with company match, disability coverage, basic life insurance, and wellbeing benefits. Candidates must be prepared to pass a drug test and post-offer background check.

Requirements

Bachelor's degree or equivalent combination of education and related experience.
At least 3 years of experience in business development, sales, account management, inside sales, customer success, sales enablement, technology sales, or a related field.
Demonstrated account ownership, including responsibility for customer relationships, revenue growth, and business development activities.
Experience using CRM platforms to manage accounts, opportunities, sales pipelines, and customer interactions.
Ability to identify business challenges and implement solutions that improve processes, workflows, or business outcomes.
Experience interpreting data, analyzing trends, and using insights to guide decisions and business strategy.
Strong consultative selling, prospecting, relationship-building, and customer engagement skills.
Excellent written, verbal, presentation, and interpersonal communication skills.
Strong critical-thinking, problem-solving, and analytical abilities.
Ability to manage competing priorities in a fast-paced environment.
Ability to collaborate effectively with customers, vendors, and cross-functional teams.
Customer-focused mindset with a strong sense of ownership, accountability, and results orientation.

Nice To Haves

Experience in technology distribution, SaaS, cloud, cybersecurity, infrastructure, software, hardware, or related technology solutions.
Experience supporting reseller, channel, vendor, partner, or distribution business models.
Knowledge of pipeline management, sales methodologies, customer lifecycle management, and sales enablement programs.
Experience presenting business or technology solutions to diverse audiences.
Experience training, mentoring, coaching, or leading peers.
Advanced proficiency with CRM platforms, reporting tools, and business analytics.
Demonstrated success driving process improvements, operational efficiencies, or workflow optimization initiatives.
Experience using customer and sales data to identify trends, opportunities, and strategic recommendations.

Responsibilities

Develop and execute business development strategies to drive customer acquisition, revenue growth, solution adoption, and account expansion.
Manage and grow assigned accounts through proactive relationship building and consultative selling.
Identify, qualify, and nurture sales opportunities while maintaining a healthy sales pipeline.
Partner with internal sales teams to accelerate opportunities and achieve business objectives.
Support end-customer acquisition and expand engagement within existing accounts.
Evaluate business challenges and recommend solutions that improve customer outcomes and operational efficiency.
Identify workflow inefficiencies and develop processes that improve productivity, scalability, and performance.
Apply critical thinking, business judgment, analytical thinking, and data interpretation to decision-making and business planning.
Develop expertise in technology solutions, services, and platform capabilities.
Educate customers and partners on offerings, programs, and business value.
Deliver presentations, training sessions, and enablement resources to drive adoption and customer success.
Stay informed about emerging technologies, industry trends, and competitive market dynamics.
Serve as a primary point of contact for customers and vendors, providing responsive support and strategic guidance.
Build relationships with key decision makers and stakeholders.
Collaborate with vendors on promotions, programs, product updates, and go-to-market initiatives.
Provide an exceptional customer experience through communication, ownership, and accountability.
Analyze sales performance, customer engagement metrics, utilization trends, and business results to identify growth opportunities.
Use data and market information to make informed recommendations and business decisions.
Use CRM and reporting tools to manage account activity, pipeline progression, and customer engagement.
Present actionable insights to improve adoption, revenue generation, and overall business performance.
Mentor and support other Business Development Representatives by sharing knowledge and best practices.
Serve as a resource for complex customer, vendor, and process-related challenges.
Contribute to operational excellence and continuous improvement initiatives.
Foster collaboration across cross-functional teams to achieve shared goals.