Sr Business Development Representative

Ingram Micro • Buffalo, NY

12d • $56,000 - $89,600

About The Position

The Senior Business Development Representative drives revenue growth, expands customer engagement, and supports partner success through strategic business development and solution enablement. The role serves as a trusted advisor to customers, reseller partners, vendors, and internal stakeholders, using sales expertise, business acumen, and analytical skills to identify opportunities, improve business outcomes, and create measurable impact.

The representative develops and executes growth strategies, manages assigned accounts, identifies and nurtures sales opportunities, and collaborates with internal sales teams. The position also evaluates business challenges, recommends process improvements, develops expertise in technology solutions and services, and educates customers and partners through presentations, training, and enablement resources.

The role manages customer and vendor relationships, analyzes sales and engagement data, uses CRM and reporting tools to guide decisions, and shares actionable business insights. It also includes mentoring other Business Development Representatives, supporting complex challenges, contributing to continuous improvement, and collaborating across teams. The typical U.S. base pay range is $56,000 to $89,600 per year, with possible additional rewards based on position level and individual performance.

Requirements

• Bachelor's degree or an equivalent combination of education and related experience.
• At least 3 years of experience in business development, sales, account management, inside sales, customer success, sales enablement, technology sales, or a related field.
• Demonstrated account ownership, including responsibility for customer relationships, revenue growth, and business development activities.
• Experience using CRM platforms to manage accounts, opportunities, sales pipelines, and customer interactions.
• Ability to identify business challenges and implement solutions that improve processes, workflows, or business outcomes.
• Experience interpreting data, analyzing trends, and using insights to guide decisions and business strategy.
• Strong consultative selling, prospecting, relationship-building, and customer engagement skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Strong critical thinking, problem-solving, and analytical abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Ability to collaborate effectively with customers, vendors, and cross-functional teams.
• Customer-focused mindset with a strong sense of ownership, accountability, and results orientation.
• Ability to pass a drug test and pre-employment background check.

Nice To Haves

• Experience in technology distribution, SaaS, cloud, cybersecurity, infrastructure, software, hardware, or related technology solutions.
• Experience supporting reseller, channel, vendor, partner, or distribution business models.
• Knowledge of pipeline management, sales methodologies, customer lifecycle management, and sales enablement programs.
• Experience presenting business or technology solutions to diverse audiences.
• Experience training, mentoring, coaching, or leading peers.
• Advanced proficiency with CRM platforms, reporting tools, and business analytics.
• Demonstrated success driving process improvements, operational efficiencies, or workflow optimization initiatives.
• Experience using customer and sales data to identify trends, opportunities, and strategic recommendations.

Responsibilities

• Develop and execute business development strategies to drive customer acquisition, revenue growth, solution adoption, and account expansion.
• Manage and grow assigned accounts through proactive relationship building and consultative selling.
• Identify, qualify, and nurture sales opportunities while maintaining a healthy sales pipeline.
• Partner with internal sales teams to accelerate opportunities and achieve business objectives.
• Support end-customer acquisition and expand engagement within existing accounts.
• Evaluate business challenges and recommend solutions that improve customer outcomes and operational efficiency.
• Identify workflow inefficiencies and develop processes that improve productivity, scalability, and performance.
• Apply critical thinking, business judgment, analysis, and data interpretation to business decisions and planning.
• Develop expertise in technology solutions, services, and platform capabilities.
• Educate customers and partners on solution offerings, programs, and business value.
• Deliver presentations, training sessions, and enablement resources that drive adoption and customer success.
• Stay informed about emerging technologies, industry trends, and competitive market dynamics.
• Serve as a primary point of contact for customers and vendors, providing responsive support and strategic guidance.
• Build relationships with key decision makers and stakeholders.
• Collaborate with vendors on promotions, programs, product updates, and go-to-market initiatives.
• Deliver a strong customer experience through effective communication, ownership, and accountability.
• Analyze sales performance, customer engagement metrics, utilization trends, and business results to identify growth opportunities.
• Use CRM and reporting tools to manage account activity, pipeline progression, and customer engagement.
• Present actionable insights to improve adoption, revenue generation, and business performance.
• Mentor and support other Business Development Representatives by sharing best practices and knowledge.
• Serve as a resource for complex customer, vendor, and process-related challenges.
• Contribute to operational excellence and continuous improvement initiatives.
• Foster collaboration across cross-functional teams to achieve shared goals.

Benefits

• Healthcare benefits
• Paid time off
• Parental leave
• 401(k) plan and company match
• Short-term and long-term disability coverage
• Basic life insurance
• Wellbeing benefits
• Merit increases, annual bonus or sales incentives, and long-term incentives may be available based on position level and individual performance.
• Ongoing learning, mentorship, and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior