Senior Business Development Manager

NBT Bancorp•Syracuse, NY

About The Position

Manage and direct sales and service support activities for all distribution channels within an assigned sales territory or channel. Establish and execute annual marketing strategies to grow personal and small business insurance revenue through organic growth, customer acquisition, and cross-selling. Build and maintain effective relationships with banking and insurance partners, Premier Client Group customers, and internal teams. Work with management to promote coordination between the Personal and Small Commercial Insurance departments. The position requires a high degree of travel. The role focuses on conducting sales activities in line with Personal Lines and Small Commercial marketing strategies and meeting or exceeding agency revenue targets. It also involves coordinating with support staff on documentation for efficient quoting and coverage placement, developing opportunities with banking partners and other sales teams, advising Premier Client Group customers on coverage risks and solutions, and maintaining relationships with insurance carriers.

Requirements

Property & Casualty and/or Life, Accident and Health NYS Agent's license.
Bachelor's degree and 7 years of relevant work experience, or an equivalent combination of education and experience.
5 years of insurance sales experience or education required.
Valid driver's license.
In-depth understanding of business development in a retail environment.
Ability to develop, communicate, and implement marketing strategies that identify new leads and distribution methods.
Ability to perform effectively in a sales environment and understand sales demands and responsibilities.
Exemplary verbal and listening skills, professionalism, and ability to interact effectively with diverse individuals.
Ability to meet or exceed sales goals, with strong sales skills, follow-through, and ability to close sales.
Ability to collaborate and build positive relationships across the agency and with banking partners, carrier representatives, and customers.
Proficiency with Microsoft Office.
Strong knowledge of core carriers' products and services and ability to assess customer needs to identify risks and exposures.
Ability to communicate effectively with internal and/or external customers.
Ability to move about within or between locations and bend, twist, crouch, and squat.
Ability to move objects weighing up to 10 lbs.

Nice To Haves

Professional insurance designation.
7 years of insurance sales experience or education.

Responsibilities

Conduct sales activities aligned with Personal Lines and Small Commercial marketing strategies to meet or exceed agency revenue targets.
Collaborate with support staff to ensure documentation is complete for efficient quoting and coverage placement with carriers.
Meet regularly with banking partners to build positive relationships, identify insurance and banking opportunities, and improve the partner experience.
Collaborate with NBTI Sales and Account Executives to identify cross-sell opportunities and gain customer introductions.
Support Premier Client Group customers by identifying coverage risks and solutions and serving as their advocate.
Coordinate with personnel providing general servicing to ensure customer expectations are met or exceeded.
Meet regularly with insurance carrier representatives to strengthen relationships, review performance standings, and learn about carrier initiatives and products.
Establish and execute annual marketing strategies to increase personal and small business insurance revenue through organic growth.
Acquire new customers and cross-sell additional products or services to existing customers.
Maintain effective relationships with banking and insurance partners and collaborate to identify mutually beneficial opportunities.
Collaborate with management to ensure cohesiveness within the Personal and Small Commercial Insurance departments.
Perform other duties as assigned.

Benefits

At least 22 days of paid time off annually for full-time employees, prorated in the year of hire.
Six weeks of paid parental leave at 100% of salary.
Medical coverage, including employer HSA contributions for eligible High Deductible Health Plan participants.
Dental and vision coverage.
Flexible spending accounts for healthcare and dependent care expenses.
Employer-paid short-term and long-term disability coverage, with an option to purchase additional long-term coverage.
Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary hospital, accident, and critical illness coverage.
401(k) with employer matching, optional Roth 401(k), and a pension plan.
Adoption assistance.
Tuition reimbursement.
Employee Assistance Program.
Pet insurance.
Banking services benefits and financial planning assistance.
Paid sick and safe leave for part-time employees.
Flexible work arrangements and wellness initiatives.