Senior Business Analyst

CGI•Fairfax, VA

12h•Hybrid

About The Position

The Senior Business Analyst serves as a trusted bridge between business stakeholders and delivery teams, translating goals and challenges into actionable requirements, process flows, user stories, backlog items, and supporting documentation. Working within Agile delivery practices and the software development life cycle, the analyst independently plans and drives work from discovery through delivery and validation, keeping current commitments and upcoming priorities aligned. The role calls for anticipating needs, surfacing risks early, and helping teams deliver with clarity and confidence. The successful candidate will combine facilitation, analysis, documentation, backlog management, and quality validation. The analyst will prepare for and lead meetings, move discussions toward decisions, maintain clear artifacts, investigate issues, and verify that delivered functionality meets documented expectations. The position is based in the Fairfax, Virginia or Lafayette, Louisiana office, with a hybrid working model acceptable.

Requirements

Demonstrated experience working as a business analyst on technology-enabled delivery efforts.
Experience applying Agile methodologies and software development life cycle concepts to daily work.
Ability to elicit, analyze, document, and manage requirements, user stories, process flows, and related artifacts.
Hands-on experience conducting manual functional testing, including identifying edge cases.
Experience preparing and facilitating meetings and documenting minutes, decisions, and action items.
Experience creating, refining, and managing Jira tickets and product backlogs.
Experience creating wireframes with Balsamiq or a comparable wireframing tool.
Experience coaching or mentoring junior business analysts and developers.
Strong analytical and investigative skills, including root-cause identification and solution development.
Ability to manage work independently, take initiative, and maintain progress with minimal oversight.
Clear written and verbal communication skills and ability to work effectively with stakeholders and delivery teams.
Ability to plan across current assignments and upcoming priorities while maintaining high-quality documentation.
Comfort operating in a client-facing environment with minimal oversight.

Nice To Haves

Experience with automated testing or close collaboration with test automation efforts.
Project lead or workstream leadership experience.
Experience developing product roadmaps and maintaining internal- and external-facing documentation.
Demonstrated success owning initiatives from requirements through delivery and validation.

Responsibilities

Prepare for, facilitate, and drive stakeholder and delivery team meetings toward clear outcomes and next steps.
Draft, review, and maintain accurate meeting minutes, decisions, and follow-up items.
Elicit, analyze, refine, and document business and product requirements.
Create and maintain process flows, user stories, acceptance criteria, roadmaps, and other delivery artifacts.
Create, refine, prioritize, and manage work items and the product backlog in Jira.
Perform detailed analysis and investigation to identify root causes, clarify impacts, and recommend practical solutions.
Plan across in-progress work, near-term commitments, and upcoming priorities.
Own assigned efforts end to end, from requirements discovery through delivery and validation.
Conduct manual testing of developed functionality and document results, defects, and required follow-up.
Contribute to automated testing activities when applicable.
Create wireframes using tools such as Balsamiq to communicate proposed experiences and requirements.
Produce clear internal- and external-facing documentation appropriate to the audience.
Coach and mentor junior business analysts and developers on analysis, documentation, and delivery practices.
Work proactively and independently, escalating risks or decisions when appropriate.