Senior Business Analyst- Third Party Issuing-Global Payment Network

Capital One • McLean, VA

23h

About The Position

As a Senior Business Analyst at Capital One, you will apply strategic and analytical skills to major company challenges, working with professionals to develop and test strategies that affect business results. The role is part of Global Payments Network (GPN) for the US and Canadian markets (USCM), providing strategic and tactical support for third-party issuer business opportunities. It helps drive thought leadership through operational and product analysis, evaluation of solution options, and assessment of associated risks.

The role supports identification and assessment of target segments and prospective issuer opportunities; collaborates with Business Development/Sales, Product, Operations, and management; and develops pitch materials, pricing scenarios, deal support, and deal governance for new issuer pitches. It also develops SQL-based analysis and Tableau-based reporting to monitor the health of the third-party issuing program. The analyst leads in-depth analysis of operational activities, explores solutions, assesses risks, and supports implementation of business strategies and opportunities.

More broadly, the position uses analysis to identify business challenges and improvement opportunities; supports product modeling and pricing strategies; contributes to marketing insights and customer experience development; supports credit-risk improvement through analysis, modeling, hypothesis testing, and monitoring; and helps frame, develop, test, implement, and monitor solutions. The analyst partners with colleagues across Capital One, including IT, Sales, Operations, and Finance, to improve quality, volume, service, and profitability.

Requirements

• At least 2 years of professional experience performing analysis.
• Currently holds or is obtaining a bachelor's or master's degree in a quantitative field, or an MBA with a quantitative concentration; the required degree must be obtained on or before the scheduled start date.
• Demonstrated decision-making and problem-solving based on analytics, with strong quantitative orientation.
• Strong business judgment, leadership, and integrity; able to make decisions with a responsible, assertive approach.
• Strong written and oral communication, strategic influencing, interpersonal, and negotiation skills.
• Results-oriented, with the ability to achieve short- and long-term goals and execute in an uncertain, fluid environment.
• Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• At least 1 year of experience in statistical model building.
• At least 1 year of experience in market research.
• At least 1 year of experience in SQL querying.
• At least 2 years of experience in business analysis.
• At least 1 year of experience in consulting.
• Previous consulting experience.

Responsibilities

• Identify, assess, and capitalize on target segments and prospective issuer opportunities for USCM.
• Collaborate with Business Development/Sales, Product Managers, Operations, and management.
• Develop pitch materials, pricing scenarios, deal support, and deal governance for new issuer pitches.
• Develop SQL-based analysis and Tableau-based reporting to support the health of the third-party issuing program.
• Conduct in-depth analyses of operational activities, explore solution options, assess risks, and support implementation of business strategies and opportunities.
• Identify business challenges and opportunities for improvement and make strategic or tactical recommendations based on analysis.
• Perform modeling and analytics to assist new product and pricing strategies for lending products.
• Support direct-to-consumer marketing efforts for select products and strategic intent for products distributed through retail channels.
• Build targeted insights to inform new customer experiences, technology, concepts, and go-to-market strategies.
• Support credit performance improvements by analyzing consumer credit trends and historical behavior, creating risk models, testing hypotheses, and monitoring results.
• Frame problems, develop hypotheses, test and analyze them, develop solutions, assess operational feasibility, lead implementation, and develop monitoring plans.
• Work with colleagues across IT, Sales, Operations, Finance, and other areas to improve quality, volume, service, and profitability.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior