Senior Business Analyst- Third Party Issuing-Global Payment Network
About The Position
As a Senior Business Analyst at Capital One, you will apply strategic and analytical skills to major company challenges, collaborating with professionals to develop and test strategies that affect business results. The position supports the Global Payments Network (GPN) for US and Canadian markets (USCM), with a focus on strategic and tactical support for third-party issuer business opportunities. It drives thought leadership through operational and product analysis, evaluation of solution options, and assessment of associated risks. The role supports identification and assessment of target segments and prospective issuer opportunities, develops pitch materials and pricing scenarios, and provides deal support and governance for new issuer pitches. It also uses SQL-based analysis and Tableau reporting to monitor the health of the third-party issuing program. The analyst works with business development and sales, product, operations, and management teams to analyze opportunities and support business strategy implementation. More broadly, the position applies analytics to business challenges, product and pricing strategies, marketing insights, credit performance, and execution. It involves framing problems, developing and testing hypotheses, analyzing results, assessing operational feasibility, leading implementation, and establishing monitoring plans. The role requires quantitative judgment, business leadership, strong communication and influencing skills, and the ability to deliver results in a fast-paced and dynamic environment.
Requirements
- At least 2 years of professional experience performing analysis.
- Currently hold, or be obtaining by the scheduled start date, a bachelor's degree in a quantitative field or a master's degree in a quantitative field or an MBA with a quantitative concentration.
- Demonstrated decision-making and problem-solving based on analytics, with strong quantitative and conceptual thinking skills.
- Strong business judgment, leadership, integrity, and responsible decision-making.
- Strong written and oral communication, strategic influencing, interpersonal, and negotiation skills.
- Results-oriented, with the ability to drive and execute an agenda in a fast-paced, entrepreneurial, dynamic, uncertain, and fluid environment.
Nice To Haves
- Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
- At least 1 year of experience in statistical model building.
- At least 1 year of experience in market research.
- At least 1 year of experience in SQL querying.
- At least 2 years of experience in business analysis.
- At least 1 year of experience in consulting.
- Previous consulting experience.
Responsibilities
- Identify, assess, and capitalize on target segments and prospective issuer opportunities for US and Canadian markets.
- Collaborate with business development and sales, product managers, operations, and management.
- Develop pitch materials, pricing scenarios, deal support, and deal governance for new issuer pitches.
- Develop SQL-based analysis and Tableau-based reporting to support the health of the third-party issuing program.
- Conduct in-depth analyses of operational activities, explore solution options, assess risks, and support implementation of business strategies and opportunities.
- Identify business challenges and opportunities for improvement and make strategic or tactical recommendations based on analysis.
- Perform modeling and analytics to assist new product and pricing strategies for lending products.
- Support direct-to-consumer marketing efforts and strategic intent for products distributed through retail channels; develop insights for customer experiences, technology, and go-to-market strategies.
- Support improvements in credit performance by connecting future consumer credit trends with historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
- Frame problems, develop hypotheses, test and analyze them, develop solutions, assess operational feasibility, lead implementation, and develop monitoring plans.
- Work across IT, Sales, Operations, Finance, and other teams to improve quality, volume, service, and profitability.
- Drive decisions and execution toward short- and long-term goals in uncertain and changing environments.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
