Senior Business Analyst - Merchandising Product Enablement

The Home Depot•Atlanta, GA

About The Position

The Senior Business Analyst is responsible for leading cross-functional merchandising system initiatives through business requirements definition, process optimization, and project execution to improve operational performance and system adoption. The role represents the Merchandising function in business process evaluation, procedural development, systems requirements definition, and functional systems design. The position partners with senior and department management and cross-functional teams to define business needs and requirements, project plans, risk assessments, communications, implementation, training, and change management. It manages business and project-team expectations, including project issues and changes. The role may supervise staff in developing, implementing, and supporting applications and business processes, and leads requirements gathering while coordinating the expectations of project managers, stakeholders, project teams, and executive management. The analyst proposes requirements-management alternatives and solutions aligned with project timelines, objectives, and business issues; consults with cross-functional managers, project managers, management, and customers to address requirements-related concerns; and works with the Business Manager to identify opportunities to improve requirements-gathering processes. The position establishes and reports project metrics to gauge business value and return on investment, and audits and evaluates implemented systems and processes to identify continuous-improvement opportunities. Typically reports to a Manager or Senior Manager, Merchandise Management Systems. No associates report to the role permanently, but it requires work-group leadership, including assigning and reviewing work, training, and contributing to performance appraisals. Overnight travel is typically required 5% to 20% of the time. The work is primarily performed sitting in a comfortable indoor area, with frequent opportunity to move about and only rare need to move or lift light articles.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Minimum of 5 years of work experience.
Bachelor's degree or equivalent degree in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through completion of such a program.
Proficiency in business process evaluation and procedure development.
Thorough knowledge of tools, processes, methodologies, and standards for requirements gathering, documentation, and analysis.
Strong communication, analytical, organizational, leadership, and teamwork skills.
PC proficiency, including worksheet, word-processing, project-management, and presentation applications.

Nice To Haves

Five or more years of business experience, management consulting, or merchandising experience.
At least 3 years of project management or consulting experience, preferably in a retail environment.
At least 2 years of experience managing retail or merchandising process-improvement projects.
Cross-functional project-management experience within The Home Depot.
Experience with myAssortment.
Previous experience supervising professionals.
Experience or in-depth knowledge of retail merchandising and/or logistics, with cross-functional retail knowledge.
Demonstrated experience in process improvement and/or SDLC and project-management methodology.

Responsibilities

Represent Merchandising in business process evaluation, procedural development, systems requirements definition, and functional systems design.
Partner with senior and department management and cross-functional teams to define business needs, requirements, project plans, risk assessments, communications, implementation, training, and change management.
Manage business and project-team expectations, including project issues and changes.
Lead requirements-gathering efforts and manage expectations among project managers, stakeholders, project teams, and executive management.
Propose requirements-management alternatives and solutions aligned with project timelines, objectives, and business issues.
Consult with cross-functional managers, project managers, management, and customers to ensure projects address requirements-related issues.
Understand the business case and motivating factors behind projects for all stakeholders.
Work with the Business Manager to identify opportunities to improve requirements-gathering processes.
Establish and report project metrics to gauge business value and return on investment.
Audit and evaluate implemented systems and processes to identify continuous-improvement opportunities.
Lead a work group by assigning and reviewing work, providing training, and contributing to performance appraisals.