Senior Business Analyst - Merchandising Product Enablement

Home Depot • Atlanta, GA

2d

About The Position

The Senior Business Analyst is responsible for leading cross-functional merchandising system initiatives to improve operational performance and system adoption. The role represents the Merchandising function in business-process evaluation, procedure development, requirements definition, and functional systems design. It partners with senior and department management and cross-functional teams to define business needs, plan and execute projects, assess risks, communicate changes, support implementation and training, and manage change. The role manages expectations and project issues and may lead work groups or directly supervise staff on application and business-process development, implementation, and support. It also measures project business value, audits implemented systems and processes, and identifies continuous-improvement opportunities.

Requirements

• Must be at least 18 years old.
• Must be legally permitted to work in the United States.
• Bachelor's degree or equivalent in a field related to the job, or the knowledge, skills, and abilities typically acquired through completing such a program.
• At least 5 years of work experience, as indicated by the minimum years of work experience.
• Proficiency in business-process evaluation and procedure development.
• Thorough knowledge of requirements-gathering tools, processes, methodologies, standards, documentation, and analysis.
• Experience supervising professionals.
• Experience or in-depth knowledge of retail merchandising and/or logistics, with cross-functional retail knowledge.
• Strong communication, analytical, organizational, leadership, and teamwork skills.
• Demonstrated experience in process improvement and/or SDLC and project-management methodology.
• PC proficiency, including worksheet, word-processing, project-management, and presentation applications.

Nice To Haves

• Five or more years of business experience and/or management consulting or merchandising experience.
• At least 3 years of project-management or consulting experience, preferably in a retail environment.
• At least 2 years of experience managing retail or merchandising process-improvement projects.
• Cross-functional project-management experience within The Home Depot.
• Experience with myAssortment.

Responsibilities

• Represent Merchandising in business-process evaluation, procedural development, requirements definition, and functional systems design.
• Partner with senior and department management and cross-functional teams to define business needs and requirements, project plans, risk assessments, communications, implementation, training, and change management.
• Manage business and project-team expectations, including project issues and changes.
• Lead work groups and, as needed, supervise staff involved in developing, implementing, and supporting applications and business processes.
• Lead requirements gathering for development or implementation projects and manage expectations among project managers, stakeholders, project teams, and executive management.
• Propose requirements-management alternatives and solutions that align with project timelines, objectives, and business issues.
• Consult cross-functional managers, project managers, management, and customers to ensure projects address requirements-related issues.
• Understand the business case and motivating factors behind projects for all stakeholders.
• Work with the Business Manager to identify opportunities to enhance and refine requirements-gathering processes.
• Establish and report project metrics to gauge business value and return on investment.
• Audit and evaluate implemented systems and processes to support continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior