Senior Business Analyst - Quote Management (Commercial Systems Functional Lead)

Roche • Indianapolis, IN

7d • $118,700 - $220,400 • Onsite

About The Position

The Senior Business Analyst is the North America Functional Lead for Quote Management, independently owning and driving end-to-end business analysis and IT initiatives across the region. The role delivers Quote-to-Cash initiatives and Diagnostics commercial launches, translating complex commercial requirements into strategic implementation plans and working across business domains, technologies, and their interdependencies. The position requires proactive leadership, ownership of scope, decision-making, and delivery, as well as the ability to influence stakeholders and operate autonomously.

The Quote Management team is part of DIA Commercial Operations, a strategic global function within Roche Digital Technology. The team develops, globally rolls out, and evolves technology solutions for healthcare providers and patients, linking global business units—including Roche Diagnostics Solutions, Roche Information Solutions, and Commercial Enablement—with operational goals. This role leads North America Quote Management initiatives while aligning regional processes with global standards and partnering with global and distributed delivery teams.

This is an on-site position at Roche’s Indianapolis location. Relocation benefits are not available. The expected salary range for the primary location of Indianapolis is $118,700–$220,400. Actual pay depends on experience, qualifications, geographic location, and other permitted factors. A discretionary annual bonus may be available based on individual and Company performance. The position also qualifies for benefits detailed at the link provided in the posting.

Requirements

• Demonstrated ownership of complex initiatives, independent strategic decision-making without directional guidance, and ability to influence senior stakeholders.
• At least 5 years of experience as a Business Analyst, Functional Consultant, or in a similar enterprise IT role, preferably in commercial operations, Configure-Price-Quote, or Quote-to-Contract domains.
• Bachelor’s or advanced degree in Information Technology, Business Administration, Computer Science, or a related field.
• Deep functional and technical knowledge of Quote-to-Contract, Configure-Price-Quote, and Commercial Sales domains.
• Experience independently managing complex business analysis workstreams, driving regional rollouts, and executing localization system configurations.
• Ability to build trusted stakeholder relationships at multiple levels and communicate effectively across business and technical audiences.
• Experience in matrixed global organizations with distributed delivery teams, and ability to work independently as a self-starter.
• Must work on-site in Indianapolis.

Nice To Haves

• Hands-on experience with Conga CPQ and Salesforce (SFDC).
• Experience with SAP SD/CRM or Apttus.
• Familiarity with Jira for agile delivery and exposure to SAP S/4HANA.
• Practical knowledge of Agile frameworks such as Scrum or SAFe.
• Professional Business Analysis certification, such as CBAP, IIBA AAC, or IREB.

Responsibilities

• Serve as the primary Quote Management IT representative and trusted consultant to commercial leadership.
• Partner with IT and business leads on strategic prioritization and direct demand toward the highest-value outcomes.
• Identify business needs proactively and propose high-impact technical solutions.
• Gather complex requirements across quoting, contracting, and adjacent processes, and translate them into actionable user stories.
• Perform functional architecture and propose solutions within the capabilities and boundaries of existing systems.
• Configure and adapt systems hands-on, and drive regional rollouts for business priorities.
• Support data and configuration adjustments and guide business stakeholders on master data.
• Own scope definition and change control, managing significant scope changes to maintain strategic alignment and limit delivery disruption.
• Align regional Quote-to-Cash processes with globally supported system standards, constructively challenging local deviations while advocating for legitimate regional needs.
• Lead regional Quote Management IT initiatives and partner with global teams on technical delivery.
• Act as the technical liaison between affiliate business needs and global or offshore managed services.
• Define acceptance criteria, design test scenarios, and coordinate User Acceptance Testing.
• Support change management and adoption by providing training content, user documentation, and ongoing technical guidance.

Benefits

• Benefits are offered; the posting refers to a link for details but does not specify individual benefits.
• A discretionary annual bonus may be available based on individual and Company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior