Functional Analyst, Senior

NJM Insurance Group•Trenton, NJ
•$87,339 - $110,042

About The Position

The Functional Analyst, Senior gathers, analyzes, and documents business or system processes and requirements for NJM applications. The role works closely with project and business team members and Solution Owners throughout the project lifecycle. It may involve leading team members and coordinating work efforts, assisting with problem and solution scoping, communicating requirements effectively, and participating in quality assurance. The role supports alignment between business strategy and system implementations, helps ensure business needs are understood and articulated, and collaborates with portfolio managers and delivery teams to deliver outcomes that reflect business needs. It also supports the Functional Analyst team and demonstrates a commitment to continuous development and the role’s core competencies.

Requirements

  • Knowledge and experience with requirements-gathering tools and techniques, including use cases, diagramming, process modeling, interviews, and workshops.
  • Knowledge and experience working with Agile delivery methodologies, such as SAFe.
  • Experience working with an insurance policy platform such as Guidewire, Duck Creek, or Majesco.
  • Experience in the Personal Lines or Commercial Insurance domain and/or ISO admitted lines.
  • Experience using JIRA and Confluence to document user stories.
  • Some experience leading and coordinating teamwork efforts.

Responsibilities

  • Support the alignment of business strategy with system implementations and assist the Functional Analyst team.
  • Perform and support business analysis and elicitation to ensure business needs are clearly understood and articulated.
  • Collaborate with portfolio managers and delivery teams on requirements lifecycle management and delivery of business outcomes.
  • Support and assist the Functional Analyst team within and outside the project context.
  • Lead team members and coordinate teamwork efforts as needed.
  • Assist in problem and solution scoping, communicate requirements, and participate in quality assurance as needed.

Benefits

  • 401(k) with employer match up to 8% and additional service-based contributions
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability coverage
  • Generous paid time off
  • Paid sick leave
  • Paid parental leave in addition to state-mandated leave
  • May be eligible for discretionary bonuses
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