Senior IT Functional Analyst

Agropur•Appleton, WI

13h

About The Position

The Senior IT Functional Analyst – Procurement configures, enhances, and stabilizes Coupa and its integrations with SAP, Workday, Maximo, and other applications. The role supports procurement process optimization, technical issue resolution, and improvements to the experience of internal users. It works closely with Procurement, Finance, and IT teams to address business priorities and deliver effective technical solutions. The position includes gathering and translating business requirements, configuring and maintaining Coupa, testing system changes, supporting supplier onboarding and users, documenting work, and contributing to continuous improvement. An adequate knowledge of French is required for positions in Quebec.

Requirements

At least 5 years of Coupa experience, including technical expertise in configuration, APIs/integrations, and XML.
At least 3 years of combined Coupa and SAP experience, with good knowledge of SAP; S/4 in a RISE environment is preferred.
At least 5 years of technical experience with ERP systems.
Experience with ERP/Coupa implementation, support, maintenance, and enhancements; manufacturing or distribution experience is preferred.
Knowledge of SQL/Transact-SQL and experience with the SDLC.
Strong ability to analyze issues, document processes, train users, and collaborate with various teams.
Adequate knowledge of French is required for positions in Quebec.

Nice To Haves

Coupa certification.
A degree.
ERP/WMS experience or knowledge.
SQL Server experience or knowledge.
Knowledge of manufacturing and quality control.

Responsibilities

Configure, maintain, and optimize Coupa, including accounts, categories, and platform enhancements.
Ensure the stability and proper functioning of interfaces and integrations between Coupa, SAP, Maximo, Workday, and other applications.
Analyze and resolve technical issues related to applications, interfaces, and business processes.
Define and implement technical solutions that address business needs in collaboration with key stakeholders.
Gather business requirements and translate them into functional and technical requirements.
Perform testing, validation, and follow-up for system changes and enhancements.
Support supplier onboarding in Coupa and help improve the overall user experience.
Collaborate with Procurement, Finance, and IT teams to support business priorities.
Drive continuous improvement initiatives to enhance process efficiency, simplicity, and user experience.
Document configurations, solutions, processes, and test results.
Provide user support, resolve day-to-day issues, and contribute to user training.
Stay current on internal technologies and emerging solutions.