Functional Analyst

Wharton County Junior College•Wharton, TX

1d•Onsite

About The Position

The Functional Analyst supports the effective operation and use of enterprise applications across the College, with primary responsibility for functional support of Ellucian Banner and related systems. This position provides user support, software testing, training, documentation, business process analysis, and vendor coordination to promote efficient operations, data integrity, and effective utilization of institutional technology resources.

Requirements

Associate Degree required, preferably in Computer Science, Computer Information Systems, Management Information Systems, or closely related field or four years of related experience or a combination of education and work experience is required.
Educational or work experience with relational databases such as SQL/PLSQL, Microsoft Access, Microsoft Excel, or XML is required.
A criminal background check is required.
Copy of college transcript(s) if applicable
Resume
Cover Letter outlining relevant work experience

Responsibilities

Troubleshooting and resolving functional application issues.
Developing documentation, procedures, and training materials.
Organizing, prioritizing, and managing multiple assignments.
Communicating effectively with technical and non-technical users.
Providing exceptional customer service in a professional environment.
Learn and support complex enterprise applications and business processes.
Analyze information and develop practical solutions to operational issues.
Work effectively with individuals possessing varying levels of technical expertise.
Maintain confidentiality and exercise sound professional judgment.
Work independently and collaboratively as part of a team.
Adapt to changing priorities, technologies, and institutional needs.