Senior Business Analyst
About The Position
The Senior Business Analyst reports directly to the VP of Operations and turns large volumes of data into insights that guide ATBS growth and operations. The role defines and tracks KPIs, identifies opportunities in company data, and supports clear and consistent decision-making across the company. The work helps ATBS serve owner-operator truck drivers and develop new ways to create value from data. The analyst works across all 10 departments to investigate business questions, measure the impact of decisions, build dashboards and recurring reports, and communicate findings to leadership and department heads. The position also helps develop analytical products from aggregated, anonymized data while protecting client confidentiality, and uses AI tools and automation to improve analysis, reporting, and repeatable workflows.
Requirements
- Bachelor’s degree in Business, Finance, Economics, Statistics, Information Systems, Computer Science, or a related field, or equivalent experience.
- At least 2 years of experience in a business analyst, data analyst, finance analyst, or similar analytics role.
- Advanced SQL skills, including complex joins, CTEs, window functions, and querying large datasets.
- Experience building dashboards and reports in a BI tool such as Power BI, Tableau, or Looker.
- Ability to translate ambiguous business questions into analysis and clear, actionable recommendations.
- Comfort working with complex, imperfect, and non-standardized data from multiple sources, including legacy databases and systems that do not follow traditional data normalization practices.
- Experience defining KPIs and metrics and aligning stakeholders on them.
- Excellent written and verbal communication skills, including the ability to present to executives and non-technical audiences.
- Ability to work independently, manage multiple priorities, and report directly to the VP of Operations.
- Hands-on experience using AI tools to improve analysis and interest in workflow automation.
Nice To Haves
- Experience in finance or accounting, such as financial analysis or FP&A, or familiarity with financial statements and reporting.
- Experience with cloud data warehouses and modern data tools.
- Experience in transportation, trucking, or small business services.
Responsibilities
- Analyze large, complex datasets across the business to identify trends, risks, and opportunities that improve operations and client service.
- Translate findings into clear recommendations and compelling visuals for leadership and department heads.
- Partner with teams across all 10 departments to answer business questions and measure the impact of decisions.
- Help define, document, and align company-wide KPIs and metric definitions.
- Build and maintain dashboards and recurring reports to track performance against goals.
- Monitor data quality and identify anomalies, gaps, and root causes.
- Help develop industry insights, benchmarking tools, and analytical products from aggregated, anonymized data while protecting client confidentiality.
- Use AI tools and automation to accelerate analysis and reporting and identify opportunities to streamline repeatable work.
Benefits
- Free beer and coffee daily.
- Monthly celebrations.
- Charitable time off to give back to communities.
- Paid time off to pursue personal passions.
- Health, vision, and dental benefits.
- HSA match.
- 401(k) match.
- Continuous training through ATBS University.
- Room for growth and professional development.
- Team-oriented and casual work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
