Senior Business Analyst
About The Position
The Senior Business Analyst / Deputy Project Manager supports requirements gathering, business process mapping and improvement, meeting facilitation, documentation, and stakeholder engagement. The role translates complex business needs into clear, actionable requirements and manages multiple high-visibility, time-sensitive projects while working with customers, developers, testers, and project leadership. The successful candidate becomes an expert in supported applications and helps define improvements, enhancements, and processes. They gather and document business and technical needs, clarify requirements and designs during development, support implementation, test software, and maintain user and technical documentation. The role also provides ad-hoc program management support to help ensure consistent and effective delivery of services. This is a remote position. The selected candidate must currently reside in, or be willing to relocate to, a state supported by Tripoint Solutions corporate offices: AL, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA. Relocation assistance is not provided. U.S. citizenship and a Secret clearance are required; selected applicants may be subject to a government security investigation.
Requirements
- Bachelor's degree in a related field.
- 2–5+ years of relevant experience.
- Excellent communication and writing skills.
- Experience creating system and user documentation for process analysis and improvement.
- Ability to manage and prioritize multiple high-visibility, time-sensitive projects.
- U.S. citizenship.
- Secret clearance is required.
- Must currently be located in, or be willing to relocate to, AL, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA; relocation assistance is not provided.
Responsibilities
- Become an expert in supported applications, including their features and functionality, to help define improvements, enhancements, and processes.
- Engage internal and external customer stakeholders at multiple management levels to identify business and software needs and document requests and requirements.
- Facilitate meetings, ask questions to elicit requirements, interpret client feedback, and capture action items and meeting minutes.
- Document business and technical solutions in formats such as business cases, operational and functional requirements, user stories, use cases, process diagrams, mockups, wireframes, and test cases or workbooks.
- Clarify functional requirements and functional design during solution development.
- Communicate stakeholder requirements at both high and detailed levels.
- Support developers, testers, and client stakeholders in creating and implementing requirement stories.
- Review and edit documentation written by developers or other business analysts.
- Test and validate software implementations.
- Develop and update software documentation, including user guides, design documents, and release notes.
- Develop process analyses and standard operating procedures.
- Create process and system diagrams using available tools.
- Analyze customer requests to determine solution scope and help leadership and technical staff identify tools and services.
- Coordinate tasks with developers on software project teams working in a cloud environment to ensure requirements are interpreted and implemented according to stakeholder needs.
- Perform process management, negotiation, influencing, and problem resolution.
- Provide ad-hoc program management support to promote consistent and effective delivery of services by contractor personnel to customers.
Benefits
- Flexible health benefit plan choices, with most monthly premiums covered by the company.
- Medical, dental, and vision benefits with a national provider network.
- Flexible Spending and Health Savings Accounts (FSA and HSA).
- Company-paid life and disability insurance, including short-term, long-term, and accidental coverage.
- Supplemental insurance.
- Paid time off (PTO).
- 11 paid holidays.
- 401(k) Retirement Plan.
- Professional Development Reimbursement Program for undergraduate and graduate education, training, and certifications.
- Monthly transportation, parking, and cell phone service reimbursement.
- Generous professional development program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
