Senior Business Analysis Manager, Capital One Shopping (Remote-Eligible)
About The Position
As a Senior Manager, Business Analysis at Capital One, you will apply strategic and analytical skills to major company challenges. You will lead and collaborate with professionals to develop and test strategies that affect business performance in a collaborative environment that encourages learning, responsibility, and innovation. The role involves developing strategies for growth, profitability, and competitive success; potentially owning a business segment and its P&L; and planning on a 1–6 month horizon. You may manage and develop analysts, coach associates, and help retain talent. You will develop and implement product and pricing strategies, lead product modeling and analytics, guide marketing and customer-experience strategies, and improve credit performance through risk modeling, hypothesis testing, monitoring, and analysis. You will coordinate delivery across the business, establish requirements, execute product strategy, and oversee multiple projects and programs. The position works with IT, Sales, Operations, Finance, and other colleagues to improve quality, volume, service, and profitability. Success requires analytical decision-making, strong business judgment and integrity, people leadership, executive communication and influence, a focus on results, and the ability to thrive in a fast-paced, entrepreneurial environment. Previous consulting experience is a plus. Capital One is open to hiring a remote employee for this opportunity. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. The posting describes a comprehensive benefits offering; eligibility varies by employment status and management level.
Requirements
- Bachelor’s degree.
- At least 3 years of experience performing quantitative analysis.
- At least 3 years of experience performing qualitative analysis.
- At least 1 year of experience performing people management.
- At least 1 year of experience performing project management.
- Proven analytical decision-making and problem-solving skills, with strong quantitative orientation.
- Strong business judgment, leadership, integrity, and decision-making ability.
- Ability to build and leverage a high-performing team and business partnerships, foster innovation, drive decisions, hold partners accountable, and deliver results.
- Strong written and oral communication, strategic influencing, interpersonal, and negotiation skills.
- Results orientation and ability to execute in an uncertain and changing environment.
- Ability to thrive in a fast-paced, entrepreneurial, and dynamic environment.
Nice To Haves
- Previous consulting experience.
- Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
- 5 or more years of experience in quantitative analysis.
- 5 or more years of experience in qualitative analysis.
- 2 or more years of experience in people management.
- 2 or more years of experience in product development.
- 2 or more years of experience in financial modeling.
- 2 or more years of experience in economic forecasting.
- 2 or more years of experience in project management.
Responsibilities
- Develop business strategies to drive growth, profitability, and competitive success amid changing consumer and regulatory behavior.
- Take ownership of a business segment, potentially including P&L accountability, and conduct strategic planning over a 1–6 month horizon.
- Manage and develop analysts as applicable; coach and mentor associates to develop and retain talent.
- Develop and implement product and pricing strategies for lending products and lead product-level modeling and analytics.
- Lead direct-to-consumer marketing efforts for select products and provide strategic direction for products distributed through various channels.
- Build targeted insights to inform customer experiences, technology concepts, and go-to-market strategies.
- Improve credit performance by connecting consumer credit trends with historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
- Coordinate delivery across the line of business, develop business requirements, execute product strategy, and oversee multiple projects and programs.
- Partner with IT, Sales, Operations, Finance, and other colleagues to improve quality, volume, service, and profitability.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being.
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
