Business Director: Capital One Shopping (Remote-Eligible)

Capital One • McLean, VA

3d • $209,500 - $286,900 • Remote

About The Position

Capital One Shopping is a consumer technology business focused on helping shoppers save online and creating value for merchant partners. The team uses technology and rapid testing to accelerate growth and address business challenges, with a flat organizational structure emphasizing clear ownership, small teams, and technology leverage.

The Business Director will improve and integrate product and revenue opportunities with merchant partners and drive cross-functional execution within Capital One Shopping. The role calls for a demonstrated interest and aptitude for AI, including proactive use of AI in personal projects, AI-driven development environments, or AI-agent automations. The director will apply strategic and analytical skills to major business challenges, develop and test strategies, and work collaboratively to affect business results. The position may manage and develop multiple analysts and is expected to coach and mentor associates.

The broader responsibilities described for Capital One Business Directors include developing business strategies; creating product and pricing strategies; leading marketing efforts and customer experience initiatives; improving credit performance through analysis and risk modeling; managing delivery of business intent and multiple projects; and partnering across functions to improve quality, volume, service, and profitability. The role is remote-eligible. The listed annual salary ranges are $251,400–$286,900 in New York, NY; $209,500–$239,100 for remote employees regardless of location; and $230,400–$263,000 in McLean, VA. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• Bachelor’s degree.
• At least 4 years of experience performing quantitative analysis.
• At least 4 years of experience performing qualitative analysis.
• At least 2 years of experience performing people management.
• At least 2 years of experience performing project management.
• Demonstrated strategic and analytical decision-making and problem-solving ability, with strong quantitative orientation.
• Strong business judgment, leadership, and integrity; ability to make tenacious but responsible decisions.
• People leadership experience, including building and leveraging high-performing teams and enterprise business partnerships.
• Strong written and oral communication and strategic influencing skills, including ability to drive agreement through interpersonal and negotiation skills.
• Results orientation and ability to execute an agenda in uncertain, fluid, fast-paced, entrepreneurial environments.
• Demonstrated interest and aptitude for AI.

Nice To Haves

• Master’s degree.
• 2 or more years of experience in financial services.
• 1 or more year of experience in consulting.
• Previous consulting experience is a plus.
• Formal on-the-job experience with AI.
• Proactive use of AI in personal projects, AI-driven development environments such as Cursor or GitHub Copilot, or automations using AI agents.

Responsibilities

• Develop business strategies that drive growth, profitability, and competitive success amid changing consumer and regulatory demands.
• Improve and integrate product and revenue opportunities with merchant partners and drive cross-functional execution within Capital One Shopping.
• Develop and implement product and pricing strategies and lead product-level data modeling and analytics.
• Lead direct-to-consumer marketing efforts for select products and set strategic intent for products distributed through retail channels.
• Develop targeted insights to inform new customer experiences, technology, concepts, and go-to-market strategies.
• Improve credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Manage and sequence delivery of business intent, develop business requirements, and execute product strategy.
• Oversee multiple projects and programs concurrently.
• Partner with IT, Sales, Operations, Finance, and other colleagues to improve quality, volume, service, and profitability.
• Potentially manage, coach, and develop analysts and associates; foster innovation, make critical decisions, hold partners accountable, and deliver results.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director