Business Director: Capital One Shopping (Remote-Eligible)
About The Position
Capital One Shopping is a consumer technology business focused on helping shoppers save, growing its business, and creating value for merchant partners. The team uses technology and rapid test-and-learn methods to address business challenges, with a flat organizational structure emphasizing clear ownership, small teams, and technology leverage. The Business Director will improve and integrate product and revenue opportunities with merchant partners and drive cross-functional execution within Shopping. The position calls for a demonstrated interest and aptitude for AI, including examples of using AI to learn, build, and solve problems beyond basic text generation. Relevant examples may include personal projects, AI-driven development environments, or automations built using AI agents. Formal on-the-job AI experience is a plus. More broadly, the role applies strategic and analytical skills to major business challenges, develops and tests strategies, and works collaboratively to influence business results. Responsibilities span strategic leadership, product and pricing strategy, marketing, credit risk, execution, and partnership across functions. The director may manage and develop analysts, coach and mentor associates, and build the capabilities of high-performing teams.
Requirements
- Bachelor’s degree.
- At least 4 years of experience performing quantitative analysis.
- At least 4 years of experience performing qualitative analysis.
- At least 2 years of experience performing people management.
- At least 2 years of experience performing project management.
- Demonstrated interest and aptitude for AI; examples of using AI to learn, build, or solve problems beyond basic text generation are valued.
- Proven record of analytics-based decision-making and problem-solving, with strong quantitative and conceptual thinking skills.
- Strong business judgment, leadership, and integrity, including responsible decision-making.
- People leadership ability, including building and leveraging high-performing teams and business partners.
- Strong written and oral communication, strategic influence, and negotiation skills.
- Results orientation and ability to execute short- and long-term goals in uncertain, fluid environments.
- Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.
Nice To Haves
- Master’s degree.
- At least 2 years of experience in financial services.
- At least 1 year of experience in consulting.
- Formal on-the-job experience with AI.
- Previous consulting experience.
Responsibilities
- Develop business strategies that drive growth, profitability, and competitive success in response to changing consumer and regulatory demands.
- Improve and integrate new product and revenue opportunities with merchant partners and drive cross-functional execution within Shopping.
- Manage and develop multiple analysts as applicable; coach and mentor associates to develop and retain talent.
- Develop and implement product and pricing strategies and lead product-level data modeling and analytics.
- Lead direct-to-consumer marketing efforts for select products and set strategic intent for products distributed through retail channels.
- Develop targeted insights to inform new customer experiences, breakthrough technology and concepts, and new go-to-market strategies.
- Improve credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
- Manage and sequence delivery of business intent, define business requirements, and execute product strategy.
- Oversee multiple projects and programs concurrently.
- Partner with IT, Sales, Operations, Finance, and other Capital One colleagues to improve quality, volume, service, and profitability.
- Foster innovation, drive critical decisions, hold business partners accountable, and deliver results.
- Drive agreement and influence stakeholders using strategic communication, interpersonal, and negotiation skills.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
