Business Analysis Manager, Capital One Shopping (Remote-Eligible)

Capital One • McLean, VA

4d • Remote

About The Position

As a Business Analysis Manager at Capital One, you will apply strategic and analytical skills to major company challenges, working with colleagues to develop and test strategies that affect business results. The role involves strategic leadership to drive growth, profitability, and competitive success amid changing consumer and regulatory demands. It may include managing and developing one to two analysts, coaching and mentoring associates, and building a high-performing team.

The manager develops and implements product and pricing strategies, leads product-level modeling and analytics, and supports direct-to-consumer marketing and products distributed through retail channels. The role uses customer insights to inform new experiences, technology, and go-to-market strategies. It also applies rigorous analytics and monitoring to assess consumer credit trends, create risk models, and improve credit performance.

The position manages delivery of business intent and product strategy, including business requirements and multiple concurrent projects and programs. It works with partners across IT, Sales, Operations, Finance, and other functions to improve quality, volume, service, and profitability. Capital One is open to hiring a remote employee for this opportunity. The role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently has, or is obtaining by the scheduled start date, a bachelor's degree in a quantitative field or a master's degree in a quantitative field or an MBA with a quantitative concentration.
• Strong analytical decision-making and problem-solving skills, including a strong quantitative orientation.
• Strong business judgment, leadership, and integrity; able to make tenacious, responsible decisions.
• Ability to build and leverage a high-performing team and business partnerships, foster innovation, drive critical decisions, hold partners accountable, and deliver results.
• Strong written and oral communication, strategic influencing, interpersonal, and negotiation skills.
• A clear results orientation and ability to execute an agenda in an uncertain, fluid environment.
• Ability to thrive in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5+ years of experience in analysis.
• 2+ years of experience in financial services.
• 1+ year of experience in consulting.
• 2+ years of experience in people management.
• Previous consulting experience.

Responsibilities

• Develop business strategies to drive growth, profitability, and competitive success in response to changing consumer and regulatory demands.
• May manage and develop one to two analysts; coach and mentor associates to develop and retain talent.
• Develop and implement product and pricing strategies for lending products, and lead product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts for select products and establish strategic intent for products distributed through retail channels.
• Develop targeted insights for new customer experiences, technology, and go-to-market strategies.
• Improve credit performance by analyzing consumer credit trends, creating risk models, and testing hypotheses through monitoring and analysis.
• Manage and sequence delivery of business intent, define business requirements, and execute product strategy.
• Oversee multiple projects and programs concurrently.
• Partner with IT, Sales, Operations, Finance, and other colleagues to improve quality, volume, service, and profitability.
• Build and leverage the capabilities of a high-performing team and enterprise business partners; foster innovation, drive decisions, and hold partners accountable.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager