Senior Building Manager

Nch’ḵay̓ Development Corporation•West Vancouver, BC

14d

About The Position

The Senior Building Manager is responsible for the supervision of staff and overseeing leasing, administration, housekeeping, and in-suite maintenance of the Property in accordance with timelines and compliance requirements.

Requirements

Outstanding customer relation skills
3 year minimum experience in residential property management
Post secondary education (preferred)
Minimum of one year in a supervisor capacity in property management
Strong leadership ability
Excellent problem solving and organization skills
Outgoing and people-oriented personality
Strong initiative / self-starter
Excellent written and verbal communication skills
Ability to multitask
Flexible working hours
Contribute / cultivate team
Proficient in MS Office software (Excel, Word, and Outlook).
Willing to work additional hours as required.

Nice To Haves

Experience working with First Nations an asset.

Responsibilities

Supervising and overseeing staff and operations at the assigned property
Ensure KPIs and site goals are being met, such as; maintaining an occupancy rate of 100%; ensuring rent collections are conducted effectively; ensure tenant satisfaction is prioritized through a high level of customer service; ensuring spending is controlled while making sure required tasks are being completed in a satisfactory manner; other on-site duties as required.
Manage building budget in collaboration with Property Manager
Follow authorization procedures and administration for Purchase Orders
Proper administration of all paperwork (scanning, filling,)
Delivery of building notices
Ensure that proper fire and life safety procedures are always enforced (i.e. coordinate fire drills, smoke detector tests, evacuation plan tests.)
Follow up on outstanding rents by calling/tracking down tenants
Follows up on all prospects that have not been successfully closed
Review and approve rental applications according to Company standards
Inform the Property Manager of all tenants in default
Conduct apartment tours and move in / move out inspections
Ensure follow-up is being done for every prospective tenant that undergoes an apartment tour within 24 hours. Close and record any objections, and then report the findings to the Property Manager
Provide feedback to Property Manager on building issues, tenant feedback, and leasing
Maintain an accurate account of prospective residents
Ensure new tenants are correctly entered into the system with respect to their lease dates, rent payments, etc. and that the correct name appears on the rent
Conduct tenant relations with the intent of achieving and maintaining a high level of tenant satisfaction
Liaise and coordinate with approved contractors and outside service and maintenance providers
Oversee and evaluate contractors as required
Ensure contractors meet timelines and fulfil other contractual terms
Implement corrective action and give feedback to contractors when needed
Accountable for the inventory of supplies within the office and common areas of the property
Coordinate site services, follow proper procedures when giving out and tracking keys for the building
Manage employees working at the assigned property
Assign and allocate job tasks and duties to employees
Oversee and supervise the completion of job tasks and duties by employees
Ensure that all policies and procedures are followed by employees and take corrective action if policies and procedures are not followed
Provide input and recommendations to the Property Manager respecting employee performance
Report employee misconduct and disciplinary infractions to the Property Manager
Provide informal feedback to employees
Maintain confidentiality with respect to employee evaluation, discipline and remuneration matters
Ensure staff complete any necessary training
Coordinate employe vacation, overtime and leaves of absence with the Property Manager to ensure sufficient coverage at each property