Building Manager

Co-operative Housing Federation BC•Vancouver, BC

7d•Onsite

About The Position

The Building Manager is responsible for the day-to-day management and maintenance coordination of the housing co-operative. They are the first on-site point of contact and respond diligently and expeditiously to all inquiries, concerns or emergencies that occur during regular business hours. They are also responsible for carrying out policies and procedures determined by the Board of Directors and as directed by the co-op representative(s). The full-time Building Manager works on-site at housing cooperatives throughout the Lower Mainland.

Requirements

Degree or diploma in Business Administration, Real Estate Management, or Property Management or equivalent experience in a related field
Strong knowledge of building systems and project coordination experience
Experience working with multi-unit residential buildings or strata buildings
Basic bookkeeping knowledge and familiarity with accounting principles
Experienced computer user, with an emphasis on MS Windows (Word, Excel, Outlook)
Demonstrated ability to communicate effectively with spoken and written English
Effective communication skills with residents and contracted maintenance personnel with the goal of achieving results and resolving conflict
Strong time management and organization skills
Effective problem solving and critical thinking skills
Reliability, accuracy and attention to details
Excellent interpersonal skills, including judgement, tact, integrity and patience
Ability to maintain confidentiality and a professional business demeanor
Access to a vehicle and a valid BC drivers license is required

Nice To Haves

Experience with or knowledge of housing co-ops is consider an asset
Demonstrated knowledge of co-operative governance is considered an asset

Responsibilities

Performing daily, weekly and monthly inspections of the property, as required (both interior and exterior)
Performing unit inspections on an annual basis and as needed during member turnover
Receiving and coordinating building maintenance work orders for member/resident units
Managing contractor scope of work and obtaining contractor quotes, monitoring their performance and attendance on site
Coordinating access to member/resident units for preventative, regular and urgent maintenance issues as required
Effectively and accurately communicating information between the co-op Board of Directors and the appropriate CLT team
Responding to member/resident inquiries and complaints with the goal of resolving matters in a timely manner
Maintaining records and preparing correspondence and notices
Advertising vacant units and filling the vacancies
Assisting the Board by addressing inquiries or concerns that pertain to co-op rules, procedures, operating agreements, budgets, and any other documents
Preparing and presenting monthly management and maintenance reports to the co-op’s Board of Director
Attending the Annual General Meeting (AGM) of the co-operative, board meetings, and other evening meetings or events as necessary
Processing member’s electronic payments and ensuring effective arrears management
Administering the petty cash fund
Facilitating the month-end process by accurately recording and processing transactions and submitting to the accounting team
Performing other duties as appropriate