Senior Branch Manager - Consumer Banking Branch Management (Hyattsville Branch)

Atlantic Union Bank • Hyattsville, MD

58d

About The Position

The Senior Branch Manager oversees the overall performance, leadership, and operational integrity of the Hyattsville consumer banking branch. The role directs day-to-day operations, ensures regulatory compliance and risk management, and maintains strong operational controls. It leads, develops, and coaches branch staff to achieve sales, service, and community engagement goals while driving branch growth, strengthening client relationships, and representing the bank in the community.

The position is responsible for all branch functions and staff, maximizing revenue, sales, and customer satisfaction while minimizing operating losses. It deploys resources to optimize individual and team performance, manages promotional campaigns and product initiatives, conducts cold calls to prospective small business customers, maintains relationships with existing customers, and creates and manages the branch business plan. The manager implements enterprise strategies and policies, procedures, and practices at the branch level, supporting teammate success, operational excellence, and long-term client loyalty. The role manages experienced professionals with latitude and independence, implements policy and strategy for short-term results, and influences people outside the job area on policies, practices, and procedures. Other duties may be assigned.

Requirements

• Bachelor's degree required; an equivalent combination of education and experience may be considered.
• Typically requires 7 or more years of prior leadership experience and broad management knowledge to lead teams in a department.
• Mastery-level knowledge and skills within the assigned discipline, with a broad understanding of areas within the job function, generally gained through work experience.
• Ability to stand for extended periods and lift objects up to 30 pounds.
• Reliable transportation and a valid driver's license may be required if travel is applicable.
• May require obtaining and/or maintaining NMLS registration.

Responsibilities

• Direct day-to-day branch operations and maintain operational integrity and controls.
• Ensure branch compliance with regulatory requirements, bank policies, and procedures, and manage risk.
• Lead, develop, and coach branch teams to achieve sales, service, and community engagement goals.
• Maximize branch revenues, sales, and customer satisfaction while minimizing operating losses.
• Deploy resources to optimize individual and team performance.
• Drive branch growth and strengthen relationships with existing customers.
• Prioritize, manage, and communicate promotional campaigns and product initiatives.
• Conduct cold calls on prospective small business customers.
• Create and manage the branch business plan.
• Represent the bank in local community organizations.
• Implement enterprise strategies and policies at the branch level.
• Influence others outside the job area regarding policies, practices, and procedures.
• Perform other duties as assigned.

Benefits

• Eligible to participate in an applicable incentive compensation plan or a discretionary profit-sharing bonus program.
• Comprehensive benefits package; details are available on the employer's benefits webpage.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior