Manager - Consumer Banking Branch Management- (Middleburg Branch)
About The Position
The Consumer Banking Branch Manager oversees the branch’s staff, performance, and operational integrity. The role directs daily operations, ensures compliance with regulatory requirements and bank policies, manages risk, and maintains strong operational controls. The manager leads, develops, and coaches branch employees to achieve sales, service, and community engagement goals, and is accountable for maximizing branch revenue, sales, and customer satisfaction while minimizing operating losses. The manager deploys resources to optimize individual and team performance; communicates and manages promotional campaigns and product initiatives; and creates and manages the branch business plan. The role drives branch growth, develops relationships with existing customers, conducts cold calls on prospective small business customers, and represents the bank in local community organizations. The manager implements enterprise strategies at the branch level and supports teammate success, operational excellence, and long-term client loyalty. Other duties may be assigned.
Requirements
- Bachelor’s degree required; an equivalent combination of education and experience may be considered.
- Advanced knowledge and skills within the assigned discipline, generally gained through work experience.
- Understanding of the impact of work within the job function.
- Typically requires 4 or more years of prior leadership experience and practical knowledge of managing and leading within a job area.
- Must be able to stand for extended periods and lift objects up to 30 pounds.
- May require travel; must have reliable transportation and a valid driver’s license, if applicable.
- May require obtaining and/or maintaining NMLS registration.
Responsibilities
- Oversee branch staff and all branch functions.
- Direct day-to-day branch operations and maintain operational integrity and controls.
- Ensure compliance with regulatory requirements, bank policies, procedures, and operational standards.
- Manage risk and minimize operating losses.
- Lead, develop, and coach branch teams to achieve sales, service, and community engagement goals.
- Set goals and objectives for team members and support achievement of operational results.
- Maximize branch revenue, sales, and customer satisfaction.
- Deploy resources to optimize individual and team performance.
- Prioritize, manage, and communicate promotional campaigns and product initiatives.
- Create and manage the branch business plan.
- Conduct cold calls on prospective small business customers.
- Maintain and develop relationships with existing customers.
- Drive branch growth and steward the bank’s presence in the community.
- Represent the bank in local community organizations.
- Implement enterprise strategies at the branch level.
- Ensure policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability coverage
- Paid time off
- 401(k) retirement savings plan
- Wellness resources
- Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
