Senior BMS Service Technician - Ashburn, VA

Mantis Innovation•Ashburn, VA
•$85,000 - $125,000•Onsite

About The Position

The BMS Service Technician diagnoses and resolves complex building management system (BMS) issues in commercial and mission-critical environments. The role helps ensure system reliability by completing service work from assignment through resolution, reducing repeat issues, and maintaining consistent service quality. Overnight travel is required for service repair work. The position is field-based across commercial buildings, active construction sites, and mission-critical facilities. Work includes standard hours, an on-call rotation, and emergency response requirements, with travel based on service and project needs.

Requirements

  • 3–5+ years of BMS, building automation, or HVAC controls experience.
  • Proficiency with Tridium Niagara (N4) or equivalent controls systems.
  • Strong troubleshooting capability across control systems, including hardware, software, and networked systems.

Responsibilities

  • Independently troubleshoot, service, and commission BMS systems in mission-critical environments.
  • Diagnose and resolve hardware, software, and networked control system issues.
  • Execute service tickets from assignment through full resolution within SLA timelines.
  • Perform system upgrades, backups, restores, and configuration changes.
  • Execute commissioning and startup activities, including validating system performance.
  • Install and configure control system components, including sensors, controllers, and panels.
  • Read and interpret control drawings to identify issues and implement solutions.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account (FSA)
  • Health savings account (HSA)
  • 401(k) matching
  • Paid vacation
  • Paid sick leave
  • Paid holidays
  • Paid parental leave
  • Paid short-term and long-term disability
  • Tuition reimbursement
  • Flexible hybrid work schedule for office-based employees
  • Professional development opportunities
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