Senior BMS Service Technician

Mantis Innovation • Dallas, TX

2d • Onsite

About The Position

The Senior BMS Service Technician diagnoses and resolves complex building management system (BMS) issues across commercial and mission-critical environments. The role focuses on reliable system operation, completing service work from assignment through resolution, reducing repeat issues, and maintaining consistent service quality. The position requires approximately 90% overnight travel across the country for service repair work.

The technician independently troubleshoots, services, commissions, upgrades, and configures BMS and related control systems. Work takes place in commercial buildings, active construction sites, and mission-critical facilities. The schedule includes standard work hours, an on-call rotation, and emergency response requirements.

Requirements

• 3–5+ years of BMS, building automation, or HVAC controls experience.
• Proficiency with Tridium Niagara (N4) or equivalent controls systems.
• Strong troubleshooting capability across control systems, including hardware, software, and networked systems.
• Ability to travel approximately 90% for service and project needs.
• Ability to stand, walk, climb ladders, lift tools and equipment up to approximately 50 pounds, and work in mechanical spaces, confined spaces, or high-access environments as needed.

Responsibilities

• Independently troubleshoot, service, and commission BMS systems in mission-critical environments.
• Diagnose and resolve hardware, software, and networked control system issues.
• Execute service tickets from assignment through full resolution within SLA timelines.
• Perform system upgrades, backups, restores, and configuration changes.
• Perform commissioning and startup activities, including validating system performance.
• Install and configure control system components, including sensors, controllers, and panels.
• Read and interpret control drawings to identify issues and implement solutions.
• Document all service work accurately and submit it within required timeframes.
• Comply with site safety and security protocols.
• Respond to on-call and emergency service requirements.

Benefits

• Medical, dental, and vision coverage
• Flexible spending account (FSA)
• Health savings account (HSA)
• 401(k) matching
• Paid vacation
• Paid sick leave
• Paid holidays
• Paid parental leave
• Paid short-term and long-term disability
• Tuition reimbursement
• Flexible hybrid work schedule for office-based employees
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed