Senior Benefits Analyst

Navan•San Francisco, CA

About The Position

The Senior Benefits Analyst owns the day-to-day administration of U.S. employee benefits programs, including health and welfare benefits, 401(k), and leaves of absence. The role serves as the primary point of contact for U.S. benefits operations and is responsible for a seamless employee experience, accurate administration, and regulatory compliance. The position also supports international benefits administration and improvement projects in partnership with regional teams and the Global Benefits Manager.

Requirements

  • 4–6 years of progressive experience in employee benefits administration, with strong hands-on U.S. benefits expertise.
  • Demonstrated experience independently administering health and welfare plans, 401(k), and leave of absence programs.
  • Working knowledge of U.S. benefits regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, and applicable state leave laws.
  • Prior experience or exposure to international benefits programs.
  • Experience working with benefits brokers, carriers, retirement recordkeepers, and third-party administrators.
  • Proficiency with HRIS and benefits administration platforms.
  • Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
  • Excellent communication skills, a customer-focused mindset, and the ability to manage competing priorities independently.

Nice To Haves

  • Workday experience.

Responsibilities

  • Independently manage daily administration of medical, dental, vision, life, disability, FSA, HSA, and other employee benefits programs, including enrollments, qualifying life events, employee inquiries, and escalations.
  • Oversee 401(k) plan operations, including eligibility, contributions, vendor coordination, compliance testing, and annual audits.
  • Manage and coordinate U.S. leave programs, including FMLA, CFRA, parental leave, disability, and state-specific leaves, working with third-party administrators and internal stakeholders.
  • Support regulatory compliance, including ACA, COBRA, ERISA, Form 5500, and benefits-related audits.
  • Serve as the primary operational contact for benefits carriers, brokers, retirement providers, and leave administrators, driving timely issue resolution.
  • Support global benefits administration, renewals, employee communications, and projects with regional teams and the Global Benefits Manager.
  • Maintain accurate benefits data, conduct regular audits, and partner with Payroll and People Operations to resolve discrepancies.
  • Identify opportunities to streamline workflows, strengthen controls, and enhance the employee benefits experience.
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