Senior Benefits Analyst

PulteGroup • Atlanta, GA

3d

About The Position

The Senior Benefits Analyst provides experience-driven administrative and analytical support for the company’s group benefit programs, including health, dental, vision, 401(k), short- and long-term disability, life insurance, travel and accident coverage, and corporate wellness. The role supports financial reconciliations, analysis, technical research, plan interpretation, regulatory compliance, and benefits administration. It also provides customer service and serves as a liaison between vendors and employees.

The analyst serves as the primary contact for leave inquiries and initial participant issue resolution, supports benefit plan renewals and 401(k) management, and analyzes leave data and benefit-plan activity. The position requires practical knowledge typically gained through advanced education and experience, and works independently on moderately complex projects. The role may guide entry-level professionals or support employees.

Requirements

• Typically requires a university degree or equivalent experience.
• Requires a minimum of 2–4 years of prior relevant experience.
• Proficiency in Microsoft Office Suite software programs.
• Familiarity with payroll and benefits software systems, such as ADP, Workday, or bswift.
• Sound proficiency in mathematical calculations and reasoning.
• Strong customer service skills and the ability to develop and manage relationships with various constituencies.

Responsibilities

• Review and provide direction on issues related to benefit-plan utilization, fees, claims experience, and service, and prepare regular reports.
• Lead technical research and provide plan interpretation and educational support to the HR team and employees.
• Provide guidance on administration and communication for the Employee Wellness program.
• Serve as the primary point of contact for leave inquiries and educate employees and managers on leave processes and related policies.
• Develop, generate, and present regular reports analyzing leave data and trends.
• Assist with 401(k) program management, including audits, testing, and reporting, based on experience.
• Ensure timely and accurate required filings and regulatory compliance, and support smooth operation of benefit plans.
• Investigate data discrepancies and provide information in non-routine situations.
• Reconcile benefit accounts, process monthly billing, and ensure financial accounts are maintained.
• Protect the confidentiality of medical information and prevent its release to unauthorized parties.
• Manage benefits software processes, including data integrity and dependent/life verification, and proactively contact plan participants about participant data, plan decisions, and data discrepancy resolution.
• Serve as the first point of contact for initial participant issue resolution with the benefit administrator.
• Assist with administration and management of the benefit plan renewal process.
• Assist with organizational compliance with applicable federal and state regulations, including COBRA, HIPAA, FMLA, ADA, ERISA, and Section 125.
• Assist with compiling data and verifying its accuracy for Total Reward Statements.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level