Senior Benefits Analyst

Shawmut•Boston, MA

5d•$100,000 - $125,000•Hybrid

About The Position

At Shawmut Design and Construction, the Senior Benefits Analyst manages day-to-day benefits administration and assigned projects, using data to improve accuracy, manage risk, strengthen employee service, and improve cost visibility. The role partners with Payroll, HRIS, PST Business Partners, and vendors to resolve issues, improve processes, and meet deadlines. This position works from the Boston office three days per week, with the option to work from home two days per week.

Requirements

At least 5 years of experience in benefits administration.
Bachelor’s degree required.
Excellent verbal and written communication skills.
Demonstrated initiative, follow-through, resourcefulness, efficiency, and attention to detail.
Strong working knowledge of Microsoft Word, Excel, and PowerPoint.
Ability to learn new software and applications.
Ability to quickly learn the organization’s structure and stakeholders.
Ability to foster inclusion and belonging by acting with courage, humility, and curiosity, and a desire to learn about others and self-reflect.

Nice To Haves

Workday experience is preferred but not required.

Responsibilities

Analyze benefits, payroll, and vendor data to identify discrepancies, patterns, and emerging issues; validate findings, make corrections, determine causes, and recommend corrective actions.
Initiate 401(k) contribution files and calculate the monthly match.
Understand how plan provisions, system configuration, payroll deductions, and vendor processes interact; trace issues across these areas to resolve problems and prevent recurrence.
Participate in benefits-related projects, system enhancements, acquisitions, integrations, and continuous improvement initiatives.
Use independent judgment to resolve routine and complex issues within established policies and procedures.
Audit enrollments, eligibility, payroll data, deductions, contributions, and benefit data for accuracy, compliance, and data integrity.
Participate in annual U.S. benefits open enrollment in collaboration with team members.
Serve as a day-to-day contact for assigned vendors; track service issues, confirm corrections, escalate unresolved concerns, monitor recurring problems, and recommend service improvements.
Partner with HRIS and Payroll to maintain benefits data and troubleshoot file transmissions, eligibility rules, and deduction discrepancies; test benefits configuration changes and document results.
Identify opportunities to simplify administration, automate repeatable reporting, and reduce manual work while maintaining accuracy.
Update data systems and vendor online enrollment sites to ensure data integrity.
Develop reporting proficiency in data systems to maintain integrity between systems.
Prepare and validate data for benefit plan audits, required reporting, Form 5500 preparation, and nondiscrimination testing in partnership with benefits leadership and external advisers.
Support regulatory compliance, testing, audits, filings, reporting requirements, and accurate plan documentation.
Respond to employee benefits inquiries, provide customer support, and resolve complex benefit-related concerns.
Create employee communications, knowledge resources, and educational materials.
Support employees during life events, benefit enrollments, and retirement planning activities.
Conduct new-hire benefits orientations and employee communication sessions as needed.