Senior Analyst, Benefits

Whirlpool • Benton Harbor, MI

15h

About The Position

Whirlpool Corporation is seeking a Senior Analyst, Benefits, to join its Global Human Resources organization. This role provides deep functional expertise supporting administration and delivery of U.S. benefits, including Medical, Dental, Vision, Life, Prescription, and Employee Assistance programs. It handles escalations involving members, vendors, and data integrations and executes strategies designed by the Benefits Center of Excellence (CoE). The position also manages benefits administration vendors, resolves issues, and monitors Service Level Agreements (SLAs).

Requirements

• Bachelor’s degree.
• At least 3 years of experience in Human Resources.
• At least 1 year of experience with project management.

Nice To Haves

• At least 1 year of experience with benefit administration.
• At least 1 year of experience in vendor management.
• Deep expertise in ERISA, HIPAA, ACA, and CARES Act statutory standards, including proactively evaluating benefit programs for compliance gaps and audit exposure.
• Ability to guide and mentor teams, foster productive collaboration, and drive shared project milestones.
• Strategic problem-solving skills, including analyzing complex data and policies to improve workflow efficiency and regulatory compliance.
• Cross-functional communication and change-management skills, including guiding teams through operational shifts to ensure project delivery.

Responsibilities

• Resolve Health Benefits issues escalated from the service center that require deep functional expertise.
• Lead project management associated with Health Benefit programs.
• Manage benefits vendors, hold them accountable to service expectations, and collaborate on changes and escalations.
• Guide and support management of the impact of benefit changes on Human Resources operations and systems.
• Review audit reports to ensure appropriate payroll deductions for Health Benefits.
• Compile and analyze benefit data for provider reporting, operational reporting, benefit forecasting, and benefits planning.
• Identify and implement opportunities to update, simplify, and enhance processes, procedures, and technologies.
• Partner with the Benefits CoE to implement benefits strategy related to Health Benefits.
• Liaise with external vendors and the internal technology team to develop comprehensive cost proposals.
• Liaise with external vendors and internal Legal teams to finalize contract and Statement of Work requirements.

Benefits

• Generous benefits package.
• Whirlpool employee discount.
• Fitness reimbursement programs.
• Educational reimbursement programs.
• Flexible autonomy to manage personal, family, and outside-of-work commitments.
• Two weeks of work-from-anywhere time per year, in minimum one-week increments.
• Four weeks of paid sabbatical leave after every five years of service.
• For Saint Joseph/Benton Harbor locations: recently renovated office space, free coffee, biking and walking trails, and access to The Eddy Early Childhood Center, subject to availability and additional cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior