Senior Auto Glass Installation Technician - Store#306

Driven Brands Inc.•Des Moines, IA

About The Position

Auto Glass Now is hiring a Senior Auto Glass Installation Technician to provide auto glass repair, replacement, and calibration services. The technician may work at a store location, an airport rental facility, or as a mobile technician. The position offers opportunities for motivated team members to advance into leadership roles. The role includes installing windshields and auto glass, calibrating vehicle electronics, repairing glass damage, and serving customers and vendors professionally. Technicians may also process payments from mobile customers. Driving duties are monitored and recorded by a telematics device for safety and compliance.

Requirements

  • At least 2 years of automotive glass installation experience.
  • Valid driver’s license and ability to pass an MVR check.
  • Proficiency in managing and working with several types of automotive glass.
  • Strong knowledge of auto mechanic tools, equipment, and techniques used in glass repair and replacement.
  • Ability to read and interpret technical specifications.
  • Strong customer experience skills.
  • Excellent critical-thinking skills and diligence.
  • Must be over 18 years of age.
  • Must be able to perform the physical demands of the job.
  • Frequently lift up to 50 pounds; maneuver around vehicles; walk, stand, bend, stoop, and twist for extended periods; and perform activities involving holding, grasping, pulling, and turning.
  • Willingness to work in hot or cold weather conditions if necessary.

Responsibilities

  • Install windshields and auto glass in the shop or from a mobile operation unit.
  • Calibrate vehicle electronics, including ADAS systems, Lane Departure Warning, and Forward Collision Alert.
  • Repair chips and other glass damage.
  • Interact with customers to ensure satisfaction with completed work.
  • Process payments from mobile customers.
  • Maintain a professional appearance and positive attitude.
  • Provide customer service to customers and vendors.
  • Perform driving duties while complying with safety monitoring.

Benefits

  • Auto-glass-specific tools supplied in most markets.
  • Uncapped commission plans with per-car bonuses.
  • Weekly pay and same-day pay access through myFlexPay.
  • Employee referral program.
  • Health insurance, including HSA and FSA plans.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Parental leave.
  • 401(k) match.
  • Paid time off and holidays.
  • Early access to 50% of earned wages through myFlexPay.
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