Experienced Auto Glass Installation Technician

Safelite • Palm Harbor, FL

12d • $24 - $32 • Onsite

About The Position

Safelite is hiring an experienced Auto Glass Installation Technician, with placement at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications. The role provides vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop, with a focus on safety, quality, and customer service. It also includes recalibrating automotive safety systems, troubleshooting and diagnostic testing, operating company tools and technologies, and communicating with customers. Senior and Master Technicians may also provide technical guidance, coach and mentor colleagues, and support technician development.

The position requires safe operation of company and customer vehicles, work outdoors in varied weather and temperatures, and use of tools, diagnostic equipment, chemicals, and protective equipment. The employee must be able to work scheduled days with flexibility in start and end times to accommodate customer needs. Safelite offers paid training, tools and resources, career pathways, and benefits. Compensation depends on experience, qualifications, certifications, geographic market, and internal equity.

Requirements

• Technician level: typically 1 or more years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician level: typically 3 or more years of vehicle glass experience, demonstrated technical proficiency and quality performance, and ability to work independently.
• Master Technician level: typically 5 or more years of vehicle glass experience, advanced technical expertise, and demonstrated mentoring, coaching, or training capability.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods and work in tight spaces, bend, and twist the body.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in accordance with federal, state, and local laws, and agreement to monitoring via in-cab vehicle safety camera/video surveillance technology.
• Professionalism and commitment to outstanding customer service and exceeding customer expectations.
• Ability to work outside for extended periods in a wide variety of weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency with computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting skills, working independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.
• High school diploma or GED/equivalent is preferred.

Nice To Haves

• Passion for craftsmanship and quality work.
• Interest in emerging vehicle technology and ADAS systems.
• Desire to continue growing within the trade.
• Interest in mentoring others for Senior and Master Technician levels.

Responsibilities

• Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop, prioritizing safety, quality, efficiency, and customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Operate Safelite tools and technologies, including True Seal®, Ezi-Wire™, Glass Table System (GTS), applicable chemicals, work order and customer administration systems, and Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with scheduled customers in person, by text, and by phone; present, promote, and sell Safelite promotional items and services.
• At Senior and Master Technician levels, serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring.
• Perform other duties as assigned and comply with all policies and standards.

Benefits

• 401(k) plan with company matching.
• Medical plans.
• Paid time off, holidays, and volunteer days.
• Option to buy additional PTO or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed for success.
• Career pathway from Technician to Senior Technician to Master Technician, with opportunities in mentorship, training, and leadership.
• Benefits package valued at more than $10,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED