Senior Atlassian Admin

Q2•Lincoln, NE

1d•Hybrid

About The Position

Q2 is seeking a senior-level Application Analyst responsible for the support, configuration, and strategic enhancement of software-as-a-service (SaaS) and enterprise applications that support data collection, accessibility, and usage across internal departments. This role performs advanced configuration, leads complex reporting and integration efforts, and plays a key role in system governance, performance optimization, and process improvement. The analyst serves as a subject matter expert and partner to business units, guiding the effective use of technology in planning, operations, and decision-making. The position also contributes to the development of standards, policies, and cross-functional technology strategies.

Requirements

Typically requires a Bachelor’s degree in Information Systems, Computer Science, Business Analytics, or a related field and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience
Extensive experience supporting, configuring, and optimizing SaaS and enterprise-level applications
Deep knowledge of business process design, workflow configuration, and data modeling within enterprise systems
Proven experience with data analysis and reporting using tools such as SQL, Power BI, Tableau, or similar platforms
Demonstrated ability to lead system upgrades, integrations, and migrations with minimal supervision
Strong understanding of application governance, user access control, and data security best practices
Excellent problem-solving skills with the ability to manage escalations and cross-functional issues
Effective communicator with the ability to influence and guide stakeholders at all levels
Experience mentoring junior team members and contributing to knowledge-sharing initiatives
Highly organized, self-driven, and comfortable leading projects in a dynamic, fast-paced environment
Fluent written and oral communication in English
Applicants must be authorized to work for any employer in the U.S.
Unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

Lead the configuration, administration, and optimization of SaaS and enterprise applications across multiple departments
Manage large-scale or complex application enhancements, including requirement gathering, testing, implementation, and user support
Perform advanced system setups, including workflow automation, data architecture design, and rule-based configurations
Ensure the integrity, security, and accuracy of data across application databases and reporting environments
Develop and maintain complex queries, reports, and dashboards to support business strategy, compliance, and operations
Oversee user access, security roles, and compliance with enterprise governance policies
Provide guidance and training to users and junior analysts on system functionality, processes, and best practices
Troubleshoot and resolve high-level or cross-system issues, collaborating with technical teams and vendors as needed
Identify and lead continuous improvement initiatives, leveraging technology to streamline business processes
Collaborate with leadership and business stakeholders to align system capabilities with strategic objectives
Contribute to the development and enforcement of application standards, documentation practices, and support protocols