Atlassian Consultant

Cprime • Dallas - Ft. Worth, TX

1d • Onsite

About The Position

We’re looking for a hands-on Atlassian Consultant to support a client that is newly migrating to Jira Cloud. This is not a formal training role, instead, you’ll be embedded with the team onsite, helping drive day-to-day adoption, answering questions in real time, and upskilling users organically. The goal is simple: help teams get comfortable using Jira and Confluence Cloud and ensure they’re set up for long-term success.

Requirements

• 5+ years of experience working with Atlassian tools, specifically Jira and Confluence
• Strong experience with Jira Cloud (not just Server/Data Center)
• Proven ability to support adoption and user enablement (informal coaching vs. structured training)
• Comfortable working onsite and engaging directly with cross-functional teams
• Ability to simplify concepts and help non-technical users get up to speed quickly
• Strong problem-solving skills and a proactive, hands-on approach

Nice To Haves

• Experience supporting organizations new to Jira Cloud
• Atlassian certifications (ACP)
• Background in Agile environments (Scrum/Kanban)
• Experience with basic Jira configuration and administration

Responsibilities

• Provide onsite, hands-on support to teams adopting Jira Cloud and Confluence Cloud
• Guide users through day-to-day usage (creating tickets, workflows, dashboards, reporting, etc.)
• Help onboard teams into Jira Cloud and ensure proper setup and usage
• Answer ad hoc questions and troubleshoot issues in real time
• Partner with stakeholders to improve adoption and best practices
• Support light configuration where needed (workflows, boards, permissions, etc.)
• Act as a go-to Atlassian expert for the client during the engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees