Chase Auto Consumer Marketing-Senior Associate

JPMorgan Chase & Co.•Wilmington, DE

About The Position

As a Senior Associate in Chase Auto Acquisition Marketing, you will support the strategy, planning, execution, and optimization of integrated consumer campaigns designed to drive acquisition by connecting Chase customers with Chase Auto financing and refinancing solutions. You will manage initiatives from brief through launch and measurement, partnering with Marketing, Product, Analytics, Creative, Legal, Compliance, and channel teams. You will translate customer and performance insights into clear actions that improve conversion, strengthen the customer experience, and support sustainable business growth. The Chase Auto Consumer Marketing team is a collaborative, data-driven group delivering integrated marketing across email, owned digital advertising, ATM, paid search, and emerging channels. Chase is a financial services firm focused on helping customers and businesses meet their financial goals. The role’s total rewards package may include base salary, eligible commission-based pay or discretionary incentive compensation, and benefits subject to eligibility.

Requirements

  • 5+ years of experience in marketing, digital marketing, campaign management, or a related field.
  • Experience executing multi-channel marketing campaigns, including email, digital advertising, and/or paid search.
  • Strong project management skills and the ability to manage multiple campaigns and timelines.
  • Strong analytical and problem-solving skills, with the ability to use data to inform decisions.
  • Ability to collaborate and communicate effectively across multiple teams and levels of an organization.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Excel and PowerPoint.

Nice To Haves

  • Experience in financial services, automotive, lending, or another regulated industry.
  • Experience with owned and paid digital marketing channels, audience segmentation, and campaign optimization.
  • Experience leveraging AI tools to improve efficiency, streamline workflows, and enhance marketing execution.

Responsibilities

  • Support end-to-end campaign planning and execution across email, owned digital ads, ATM, and other Chase-owned channels.
  • Support paid search strategy and execution, including campaign planning, budget management, performance monitoring, and optimization.
  • Manage campaigns from planning and creative development through approvals, launch, measurement, and optimization.
  • Partner with cross-functional teams to develop audience, targeting, messaging, and channel approaches aligned with business priorities and customer needs.
  • Partner with Analytics to evaluate campaign and funnel performance, identify trends, support forecasting, and recommend opportunities to improve results.
  • Work across a highly matrixed organization to align partners, build consensus, and drive initiatives forward.
  • Develop clear presentations and updates that communicate campaign performance, insights, and recommendations to stakeholders and leadership.

Benefits

  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
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