Senior Associate, Product Manager- Global Payment Network

Capital One • McLean, VA

2d • $111,200 - $126,900 • Hybrid

About The Position

As part of Capital One’s Enterprise Payments Product team, the Senior Associate, Product Manager will help transform how customers engage with their money. The role focuses on improving the consistency, scalability, and adoption of payment experiences across platforms by evaluating current processes, identifying opportunities for improvement, and implementing solutions that meet customer needs and support business goals. Work may span Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market.

The role develops product management capabilities across human-centered design, business focus, technology, and transformational leadership. The product manager partners with technology teams to define acceptance criteria, identify research needs, break business epics into features and user stories, and pursue minimal viable product tests. They use data and hypotheses to assess business needs, own and prioritize feature roadmaps, and follow processes that manage risk. They also research and develop technology-enabled features in an agile environment, collaborate with designers, technologists, data scientists, and subject-matter experts, and communicate product roadmaps and business value to stakeholders.

This is a hybrid role, with on-site presence required in accordance with Capital One’s hybrid policy. Capital One will not sponsor new applicants for employment authorization or provide immigration-related support for this position. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• Bachelor’s degree or military experience.
• At least 1 year of product management experience, or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

Nice To Haves

• Bachelor’s degree in computer science or engineering.
• At least 1 year translating business strategy or analysis into consumer-facing digital products.
• At least 1 year working on core product platforms that power digital experiences.
• At least 1 year working with cross-functional teams as a product owner in an agile development process.
• Intellectual curiosity, comfort with ambiguity, and a willingness to learn and take on new challenges.
• Ability to communicate complex ideas clearly, influence others, and rally associates around priorities.
• Bias toward action, resilience in overcoming roadblocks, strong organization, multitasking, and prioritization skills.
• Customer focus and interest in understanding customer needs and building and shipping products.
• Humility and appetite for learning new topics and technologies.
• Ability to work with diverse people, prioritize team goals, and build lasting relationships.

Responsibilities

• Partner in transforming how customers engage with their money through the Enterprise Payments Product team.
• Improve the consistency, scalability, and adoption of payment experiences across platforms.
• Evaluate current processes, identify areas for improvement, and implement solutions that support business goals and customer needs.
• Collaborate with technology teams to develop acceptance criteria and identify when additional research is needed to define future feature design.
• Break down business epics into features and user stories, guiding teams toward minimal viable product tests.
• Use hypothesis-driven assessment of data to determine whether products and features meet real business needs.
• Own and prioritize feature development roadmaps while following processes and procedures to manage risk.
• Conduct research and develop features using new and evolving technology in an agile environment.
• Collaborate with designers, technologists, data scientists, and subject-matter experts to build solutions for customers.
• Understand technology trends and architecture strategy to deliver well-managed product platforms.
• Participate in horizontal forums and build trusted relationships across technology teams, designers, internal stakeholders, and partner teams.
• Communicate product roadmaps to stakeholders and explain how they deliver business value.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior