Senior Associate, HR Services & Solutions

Walgreens • Deerfield, IL

3d

About The Position

Strengthens the reliability of human resources services throughout the employee lifecycle. Applies independent judgment to defined service workstreams so employees receive consistent support, helping sustain trustworthy human resources information and a responsive employee experience. The role may require travel up to 10%.

Requirements

• At least 2 years of related experience.
• At least 1 year of experience interpreting human resources service policies in moderately complex cases.
• At least 1 year of experience working with basic business goals, financial concepts, or key performance measures relevant to day-to-day work activities.
• At least 1 year of experience using Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

Responsibilities

• Resolve employee inquiries about human resources transactions within established procedures.
• Review employee record changes for completeness before processing.
• Produce recurring human resources service reports from system records.
• Investigate discrepancies in human resources transactions to determine appropriate corrections.
• Refine service request workflows based on recurring inquiry patterns.
• Escalate policy exceptions or unresolved service risks through appropriate channels.

Benefits

• Benefits information is available at jobs.walgreens.com/benefits; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed