Senior Associate, HR Services & Solutions

Walgreens • Deerfield, IL

5d • $65,000 - $113,750

About The Position

Responsible for supporting HR Services and Solutions operations through reporting and analytics, process administration, operational support, and service delivery. Serves as a flexible resource across multiple functional areas, contributing to team priorities while developing expertise across HR processes and programs. Partners with stakeholders to support accurate, timely, and consistent execution of operational responsibilities, continuous improvement, and coordination that enhance efficiency, service quality, and the team member experience.

Requirements

• At least 2 years of related experience.
• At least 1 year of experience interpreting human resources service policies in moderately complex cases.
• At least 1 year of experience working with basic business goals, financial concepts, or key performance measures relevant to day-to-day work activities.
• At least 1 year of experience using Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Travel may be required up to 10%.

Responsibilities

• Resolve employee inquiries about human resources transactions within established procedures.
• Review employee record changes for completeness before processing.
• Produce recurring human resources service reports from system records.
• Investigate discrepancies in human resources transactions and determine appropriate corrections.
• Refine service request workflows based on recurring inquiry patterns.
• Escalate policy exceptions or unresolved service risks through appropriate channels.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed