Senior Assistant Program Manager | Harbor Point Nunica North | Full-Time 1st Shift

Hope Network • Crockery Township, MI

4d

About The Position

The Senior Assistant Program Manager is a key leader within Hope Network’s Residential Services team. The role supports the daily operations of a Specialized Adult Foster Care (AFC) program and provides leadership, coaching, and oversight to Direct Support Professionals and Shift Managers. Working alongside the Program Manager, the Senior Assistant Program Manager helps ensure high-quality services, regulatory compliance, person-centered care, and a safe, supportive environment where individuals can thrive.

Requirements

• Valid driver's license.
• High school diploma or equivalent.
• Two years of leadership or supervisory experience.
• Ability to obtain CPR/First Aid certification.
• Basic computer skills.
• Ability to lift up to 50 pounds and assist individuals as needed.
• Ability to work scheduled shifts, including weekends.
• Ability to pass required background checks.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to person-centered care and quality services.
• Ability to build strong relationships and promote teamwork.
• Positive leadership approach and interest in supporting and developing others.

Nice To Haves

• Experience in residential, behavioral health, or human services settings.

Responsibilities

• Perform administrative duties, including employee relations and evaluations and monthly reporting.
• Assist with hiring and onboarding.
• Ensure the team complies with state and federal regulations.
• Encourage positive relationship building and promote independence.
• Provide transportation and support participation in community activities.
• Provide personal care and assistance with activities of daily living.
• Administer medication and monitor health.
• Provide leadership, coaching, and oversight to Direct Support Professionals and Shift Managers.
• Support daily operations of a Specialized Adult Foster Care program alongside the Program Manager.

Benefits

• Competitive pay
• Medical, dental, and vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement plan with company match up to 3%
• Generous paid time off (PTO)
• Paid training and career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health and support)
• Company-paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED