Routing Assistant, North Point

BCPS•Dundalk, MD

1d•Onsite

About The Position

The Routing Assistant performs administrative and operational duties supporting student transportation during the school year and summer months. The role assists with developing, implementing, and maintaining bus routes; advises school administrators, bus drivers, and others on transportation matters; and operates school buses to transport students. The position also performs other duties as assigned. The Routing Assistant helps ensure full coverage of bus routes, plans safe and efficient routes, maintains route information as enrollment and program needs change, and coordinates transportation adjustments with school personnel and transportation staff. The role supports communication and problem resolution among administrators, drivers, parents, attendants, and other personnel; assists with emergency response and operational reporting; and provides mentoring and training-needs recommendations. Work involves driving and traveling throughout the Baltimore Metropolitan area in varied weather, road, and terrain conditions, as well as office work. The position is designated Essential-As-Needed Personnel and may be required to work during school or office closures in adverse weather or other emergencies when contacted and directed. Applicants must be legally authorized to work in the United States. The position is Grade 08 on the AFSCME pay scale, is non-exempt, and is eligible for the Baltimore County Employees’ Retirement System.

Requirements

High school diploma or appropriate equivalent.
Three years of experience in the transportation of children.
Valid commercial Class B Maryland driver's license or equivalent; the license may require certain endorsements and/or the absence of certain restrictions.
Knowledge of the principles and practices of transporting children and the operation of school buses.
Knowledge of modern office practices and procedures, personal computers, and office software applications.
Proficiency in Microsoft Office Suite, Student Information System, Route Finder Pro, and other software applications necessary to perform the duties.
Skill in operating school buses, reviewing and preparing reports, analyzing transportation issues, reading maps and route sheets, communicating, and mentoring employees.
Ability to establish and maintain effective working relationships, communicate effectively, and maintain confidential information.
Physical qualification to drive a commercial motor vehicle under Federal Motor Carrier Safety Administration regulations, maintained throughout employment.
Must meet applicable alcohol and drug testing requirements for commercial driver's license holders.
Must be available to work during school or office closures in adverse weather or other emergencies when contacted and directed.
Citizenship, residency, or a work visa in the United States is required.

Nice To Haves

College coursework is preferred.

Responsibilities

Assign staff to vacancies and absentee positions to ensure full coverage of bus routes, and continuously monitor absences and call-outs for AM, midday, and PM routes.
Assist in developing and implementing routes, including route planning, bus stop placement, and capacity planning.
Plan safe and efficient routes using knowledge, site inspections, and input from drivers and administrators.
Collaborate with the Routing Technician to assign students to bus stops and determine the need for and placement of additional stops.
Develop and maintain routes for alternative transportation, including special needs, displaced, and ESOL students.
Update routes as enrollment changes and advise school personnel and transportation staff of updates.
Ensure updated route sheets are provided to drivers and attendants.
Develop routes for summer programs based on site and program recommendations from the Offices of Facilities and Special Education.
Work with Assistant Principals to implement transportation changes and schedule school bus evacuation drills.
Coordinate early dismissals, including scheduled and emergency closures.
Assist the Senior Operations Supervisor and Field Representative with school and field-site visits to investigate and resolve transportation concerns.
Serve as a liaison among school administrators, drivers, parents, attendants, and other school personnel.
Coordinate with drivers, school principals, and area transportation supervisors to resolve serious problems.
Represent the Office of Transportation in meetings and participate in transportation activities as required.
Respond to bus accidents and breakdowns, coordinate emergency procedures, and notify appropriate personnel.
Provide support to the Senior Operations Supervisor, Field Representative, and Area Dispatcher.
Mentor newly assigned personnel and advise or recommend personnel training needs to management.
Monitor time and mileage reports for accuracy and prepare reports.
Assist the Senior Operations Supervisor by removing video-player hard drives from buses to download and archive school-requested videos.
Monitor the Automated Vehicle Location system as necessary to check school and bus stop times.
Operate school buses in accordance with established guidelines and schedules; safely pick up, transport, and discharge students and staff; and maintain student discipline on the bus.

Benefits

Comprehensive benefits program for eligible employees, with medical plan options.
Dental plans.
Vision plans.
Life insurance.
Flexible spending accounts.
Disability coverage.
403(b) and 457 plans.
Paid holidays.
Sick, personal business, and bereavement days.
Flexible leave options, including FMLA, sick bank, and Board-approved leaves.
Eligibility for the Baltimore County Employees’ Retirement System.
May be eligible for shift differential and longevity under the AFSCME Master Agreement and Memorandum of Understanding.