Field Rep, Transportation, North Point

BCPS•Dundalk, MD

About The Position

Under general supervision, the Field Representative, Transportation supervises daily bus route operations and personnel for an assigned area and participates in managing its day-to-day operations. The position supervises the area bus lot management team, including recruiting, staffing, evaluating, and developing personnel, and is responsible for overall team and individual performance. Other duties may be assigned. The role supports route planning and coordination, supervises bus drivers and attendants, monitors safety and schedule compliance, and works with school administrators, staff, students, families, and communities to address transportation concerns. It maintains an on-the-road presence at assigned schools and service areas, responds to bus breakdowns and accidents, and ensures employees meet applicable annual requirements. The work is generally sedentary and involves occasional travel to offices and schools throughout Baltimore County. The schedule includes nights, occasional weekends, and travel. Employees are designated Essential-As-Needed Personnel and may be required to work when schools or offices are closed during adverse weather or other emergencies. Employees may also be required to work beyond normally scheduled hours with little or no advance notice. The position requires continued physical qualification to operate a commercial motor vehicle under Federal Motor Carrier Safety Administration regulations.

Requirements

High school diploma or GED.
At least three years of experience in transportation operations, traffic management, safety and training, or a related field.
Valid Class C Maryland driver's license or equivalent.
Possession of, or eligibility for, a valid commercial Class B CDL within six months of hire; endorsements and/or absence of certain restrictions may be required.
Maintain all required licenses and certifications throughout employment.
Maintain the required permit and license for the classification.
Knowledge of local streets and road systems; traffic and highway safety rules; school transportation laws, rules, regulations, policies, and guides; and bus route coordination and dispatching.
Ability to plan and supervise others, coordinate bus routes, instruct operators in safe bus operation, operate a school bus safely, maintain records, complete reports, and supervise a large number of employees.
Effective communication skills and ability to establish and maintain effective working relationships with parents, school-based administrators, coworkers, and others.
Physical qualification to drive a commercial motor vehicle in accordance with Federal Motor Carrier Safety Administration regulations and continued physical qualification throughout employment.
Ability to work nights, occasional weekends, travel, emergency closures, and beyond normally scheduled hours with little or no advance notice.
U.S. citizenship, residency, or work visa required.
CDL holders are subject to alcohol and drug testing under applicable state and federal regulations and Board of Education policy.

Nice To Haves

Sixty college credits in transportation, management, or a related field.
Experience as a school bus operator.
Experience with bus route dispatching, coordination, or supervision.

Responsibilities

Assist the Senior Operations Supervisor in establishing and revising area bus routes.
Supervise bus drivers and attendants in the assigned area, ensuring safe driving practices and compliance with established routes and schedules.
Complete required evaluations for drivers and attendants.
Provide backup to the Bus Dispatcher as needed.
Communicate with principals, staff, students, and communities to resolve concerns, address student issues, and review routes.
Conduct regular school visits and partner with school administrators to address issues.
Implement best practices to improve operational efficiency in the assigned area.
Assign and check bus times upon arrival at and departure from the bus lot and schools.
Review new school sites for traffic signs and participate in school safety reviews.
Maintain an on-the-road presence at assigned schools and service areas.
Ensure safety standards and requirements are met and employees maintain annual COMAR requirements.
Facilitate school bus evacuation drills at assigned schools.
Write, review, and submit reports for assigned bus lots.
Respond to disabled buses and bus accidents and coordinate appropriate support and accident-report submission.
Meet with area lot staff and conduct meetings as needed.
Participate in community meetings as necessary.
Recruit, staff, evaluate, and develop personnel on the area bus lot management team.