Senior Assistant Program Manager | Harbor Point Nunica North | Full-Time 1st Shift
About The Position
The Senior Assistant Program Manager is a key leader on Hope Network’s Residential Services team. The position supports the daily operations of a Specialized Adult Foster Care (AFC) program and provides leadership, coaching, and oversight to Direct Support Professionals and Shift Managers. Working alongside the Program Manager, the Senior Assistant Program Manager helps ensure high-quality services, regulatory compliance, person-centered care, and a safe, supportive environment where individuals can thrive. The role includes administrative and employee-relations duties, hiring and onboarding support, reporting, and direct assistance to individuals.
Requirements
- Valid driver's license.
- High school diploma or equivalent.
- Two years of leadership or supervisory experience.
- Ability to obtain CPR/First Aid certification.
- Basic computer skills.
- Ability to lift up to 50 pounds and assist individuals as needed.
- Ability to work scheduled shifts, including weekends.
- Ability to pass required background checks.
- Positive leadership approach and interest in supporting and developing others.
- Strong communication, organization, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Commitment to person-centered care and quality services.
- Ability to build strong relationships and promote teamwork.
Nice To Haves
- Experience in residential, behavioral health, or human services settings.
Responsibilities
- Support the daily operations of a Specialized Adult Foster Care (AFC) program.
- Provide leadership, coaching, and oversight to Direct Support Professionals and Shift Managers.
- Work alongside the Program Manager to support high-quality services, regulatory compliance, person-centered care, and a safe, supportive environment.
- Perform administrative duties, employee relations, and evaluations.
- Complete monthly reporting.
- Assist with hiring and onboarding.
- Help ensure the team complies with state and federal regulations.
- Encourage positive relationship building and promote independence.
- Provide transportation and support participation in community activities.
- Assist with personal care and activities of daily living.
- Administer medication and monitor health.
Benefits
- Competitive pay
- Medical, dental, and vision insurance (may vary based on job status)
- Virtual Concierge Medical Services
- 403(b) retirement plan with company match up to 3%
- Generous Paid Time Off (PTO)
- Paid training and career growth opportunities
- Tuition reimbursement and scholarship opportunities
- Employee Assistance Program (mental health and support)
- Company-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
