Senior Analyst - PFE Application

ConEdison•New York, NY

9d•$105,000 - $135,000

About The Position

The Advanced Metering Infrastructure (AMI) Senior Analyst provides business application and project support for ProField Encore (PFE), which supports field meter work and related AMI operations. The role manages the PFE enhancement roadmap and sprint lifecycle, including business requirements, funding, vendor coordination, testing, production implementation, training, change management, and ongoing application support. The selected candidate will be assigned a System Emergency Assignment and will be expected to work outside business hours during emergencies, potentially including nights, weekends, and holidays. The role requires effective communication and stakeholder coordination, strong analytical and problem-solving abilities, and the ability to work at a keyboard, mouse, and computer or answer a phone while sitting or standing for the duration of the workday.

Requirements

Bachelor's degree and a minimum of 3 years of relevant work experience.
Experience supporting business applications and working with users to define, document, prioritize, and implement system requirements and reports.
Experience managing technology projects or enhancements using Agile, Scrum, or Waterfall methodologies.
Experience with systems testing, test management, user acceptance testing, defect management, and test reporting.
Strong written and verbal communication skills.
Demonstrated time management and priority-setting skills.
Ability to work within tight timeframes and meet strict deadlines.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Valid driver's license required.
Effective interpersonal and stakeholder-management skills.
Ability to influence internal and external stakeholders and coordinate cross-functional teams.
Strong analytical, problem-solving, and decision-making skills.

Nice To Haves

Bachelor's degree in Computer Science or a technically equivalent degree.
Experience managing project scope, schedules, risks, vendors, contracts, budgets, invoices, and production implementations.
Understanding of AMI system integrations involving PFE, CSS/CC&B, MAMS, HES, MDMS, WMS, or related systems.
Experience delivering training, change management, and knowledge transfer to business users and support teams.
Experience overseeing contractors or functioning in a leadership capacity in support of a team lead.
Scrum Master or Project Management Professional (PMP) experience or certification.
SQL skills to query, validate, and troubleshoot application data supporting reporting, testing, issue resolution, and PFE production activities.
Power BI knowledge to create and interpret dashboards and reports supporting PFE tracking, analysis, testing, and decisions.

Responsibilities

Provide PFE application support to business users, troubleshoot issues, explain technical concepts clearly, and coordinate with application support teams, vendors, and stakeholders.
Manage and prioritize PFE enhancement requests, business justification, requirements, user functionality, and the annual roadmap from initiation through production delivery.
Manage project scope, schedules, risks, dependencies, funding sources, appropriations and authorizations, budget performance, implementation plans, and contingency plans.
Request and review vendor estimates, statements of work, change requests, technical documents, contracts, interfaces, system functionality, contractor performance, and Procurement and Legal reviews.
Review and approve capital enhancement invoices and support accruals, receipts, BPA line items, vendor payments, and related financial processing.
Lead or participate in PFE sprint ceremonies, including standups, increment planning, sprint planning, user-story grooming, design meetings, retrospectives, ADO updates, and open-issue reviews.
Develop and manage test plans for enhancements and production defects; coordinate test scope, scenarios, data, schedules, resources, and user acceptance testing; and approve test results before implementation.
Monitor, prioritize, and manage PFE defects, ADO work items, configuration changes, and interfaces with related AMI and work-management systems and associated field devices.
Provide rollout, training, change management, stakeholder communications, recurring meeting leadership, issue-status reporting, and presentations to AMI Operations and Solutions leadership.
Recommend improvements to configuration, functionality, performance, and business processes, and function in a leadership capacity as needed.