Senior Analyst, Strategic Account Management
About The Position
The Senior Analyst, Strategic Account Management, supports business growth through strategic planning, data analysis, and stakeholder engagement. The role uses sales forecasting, account planning, and negotiation to support customer retention and business development. It collaborates with internal and external partners to deliver tailored solutions, optimize product offerings, and enhance client relationships, applying business acumen and product knowledge to inform decisions and advance organizational objectives with integrity and professionalism. The team supports sellers expanding their businesses on Walmart Marketplace by managing business accounts and emphasizing relationship building and strategic growth. Through regular meetings and personalized engagement, the team drives business development and customer retention. Data analysis, sales forecasting, stakeholder management, collaboration, and clear communication help identify opportunities and provide solutions aligned with business goals and market trends.
Requirements
- Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or a related area; alternatively, two years of experience in business management, marketing and sales, healthcare, omni channel merchandising, or a related area.
- Expertise in strategic account planning, sales forecasting, and revenue estimation techniques.
- Strong stakeholder management, engagement, and communication skills across multiple levels.
- Ability to manage client onboarding, resolve issues, and drive integration between customer and internal systems.
- In-depth knowledge of product features, value propositions, and solution selling.
- Proficiency in data analysis, business process improvement, and metrics-based decision-making.
- Experience in negotiation, building partnerships, and delivering solutions aligned with organizational goals.
- Commitment to ethical standards, integrity, and collaborative relationships.
Nice To Haves
- Experience in sales.
Responsibilities
- Analyze market trends, regulatory changes, and industry data to inform strategic account planning and forecasting.
- Develop and maintain relationships with key stakeholders to support business objectives and customer retention.
- Collaborate with cross-functional teams to deliver tailored product solutions and optimize account performance.
- Lead negotiation efforts by preparing data-driven proposals and aligning outcomes with organizational goals.
- Manage client onboarding, resolve issues, and identify integration opportunities to enhance the customer experience.
- Use CRM and sales forecasting tools to monitor account health and drive business development initiatives.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, with tuition, books, and fees paid for eligible associates
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What This Job Offers
Job Type
Full-time
Career Level
Senior
